Individuals, irrespective of their biographical, academic and professional qualifications, exhibit themselves to the external world, from either one of the psychological statesParent, Adult and Child at a point of time. These psychological states manifest themselves in individuals from either an effective or ineffective mode. This may affect their interaction with others positively or negatively. This reflects in their performance in various domains of life, inclusive of the same in their work life as well. This study aims to find the predominant ego styles of employees in the various levels in the country's leading telecommunication company and analyzes the influence of the same on their performance in the work place. It serves as a useful model for organizations to be aware of the psychological states of employees which influence the performance of employees.

Transactional Analysis (TA) is a theory of personality and behavior and a systematic tool for personal growth and personal change. TA gives a picture of how people are structured psychologically. People are structured into three basic ego states ofparent, adult and child. It is based on the state they are in which determines their day-to-day behavior (Harris, 1979). These ego states are projected by individuals in either of the effective or ineffective forms, which henceforth influence their interactions with others. This further enhances or deteriorates their performance in their work place. This study has brought out how the effective and ineffective styles influence the performance of the employees in a leading telecommunication firm.

Ego state is a consistent pattern of feeling and experience directly related to a corresponding consistent pattern of behavior (Harris, 1979). The Parent Ego State constitutes the set of feelings, attitudes, values, prejudices and behaviors introjected from parents and significant parental figures. The Adult Ego State constitutes those feelings, attitudes, behaviors related to current here-and-now reality. The Child Ego State constitutes the archaic feelings, emotions, attitudes and behaviors, which are remnants of the person's past (Harris, 1979). Functionally ego states manifest as Critical Parent (CP), Nurturing Parent (NP), Adult (A), Adapted Child (AC) and Free Child (FC).