Since time immemorial, an army is believed to be purely a
command-and-control structure. Times have changed though
and we have modern armies with state-of-the-art weaponry.
The hi-tech war waged by the US Army in the liberation of
Kuwait from the clutches of Iraq, which was brought live
to the drawing rooms of millions, amply demonstrated the
learning involved in transforming an ordinary citizen into
a tech-savvy, discerning professional and retaining him
at that cutting edge performance.
Steeped in hierarchical organizational structures, synonymous
with commands, orders, discipline, do-or-die situations
and the much-maligned court-martials, how could a command-and-control
organization like an army, ever qualify to be a learning
organization? Well, it is often said that, `army is not
a job, it is a way of life' and that `soldiers keep learning
to live and fight another day'. What is the quantum of learning
required to make it a way of life? Is the generative process
of life and organizational learning peculiar to business
organizations alone? Is it not the army, which is a fountainhead
of proven leadership and management tenets that transformed
ordinary, semi-literate persons into efficient soldiers
who reach the ultimate point of self-actualization that
does not deter them from making even the supreme sacrifice
for their country? The objective of the discussion here
is not just rhetoric but to examine how the army is indeed
a learning organization in more ways than one.
Equally interesting and path-breaking have been the theory
of `Unbounded Learning' of Peter Murray, which states that
learning has to span across all layers of the organization
in an open and unfettered environment that should result
in creating organizational capabilities. There has been
a lot of discussion on the differences between organizational
learning and a learning organization also.
|