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The IUP Journal of Knowledge Management :
A Study on Knowledge Management Practices of Auto Component Manufacturing Companies in Ludhiana City
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Knowledge Management (KM) is looked upon as the most planned and valuable resource for organizations determined to compete in the knowledge economy. Management scholars consider KM practices as an important area of sustainable competitiveness. The key focus of the information systems has also changed from the management of information to that of knowledge. During the last decade India has emerged as one of the largest markets for automobiles and an important base for global suppliers of auto components. The rapid transformation of the Indian automobile industry with a number of new entrants and joint ventures have changed the structure of auto components industry. It has also put enormous pressure on the areas of quality and cost effectiveness. Punjab has been identified as a hub for promoting auto components industry in India. The main objective of the paper is to study and analyze the KM practices in selected auto component industries in Ludhiana. To carry out the research both primary and secondary data have been used. A structured questionnaire was administered to find out present status, problems and other issues involved in KM. The research indicated that although the companies acknowledge the benefits of KM, there still exist barriers in knowledge sharing.

 
 
 

In today's global economy, driven by intense competition, rapid innovation, and short product life cycles, what an organization knows and how rapidly it learns, are becoming as important as what it currently produces (Nonaka, 1994). The pace at which knowledge is effectively transferred and shared within an organization can considerably affect its competitive ability and business performance. Knowledge Management (KM) has become the basic premise at many firms as present day managers comprehend that much of the company's value depends on the company's capability to generate and manage knowledge. Studies have found that a substantial part of a firm's stock market value is related to its intangible assets, of which knowledge is one important component, along with brands, reputations, and unique business processes (Gu and Lev, 2001).

Organizations are becoming more knowledge intensive, they are hiring `minds' more than `hands', and the need for leveraging the value of knowledge are increasing (Wong, 2005). Managing knowledge in organizations requires managing several processes of knowledge such as creation, storage, sharing and evaluating (Gumus, 2007). Recognizing the value of knowledge is the key to innovative thinking and corporate investment, and is the cornerstone to the long-term survival of manufacturing industries (Singh et al., 2006). The auto component sector in India has emerged as a sunrise sector of the Indian manufacturing industry navigating through a period of rapid changes driven by global competition. It has become a key stakeholder in the global automobile component manufacturing industry. According to the Auto Component Manufacturers' Association of India (ACMA), the Indian auto component industry has been experiencing a high growth rate of 20% over the period 2000-05 and is expected to grow at a CAGR of 17% over the period 2006-14. (NASSCOM Report, 2007).

The Indian auto component industry holds a distinctive global competitive advantage in terms of cost and quality. Innovativeness and cost reduction will help manufacturers to meet challenge of increasing demand from developed countries. The Indian auto component industry is very small by global standards and heavily depends on foreign sources of technology (Singh et al., 2007). The turnover of India's auto component industry is lesser than the individual annual turnover of a number of global auto component manufacturers (Visteon had global revenue of US$11.7 bn in 2007 as compared to the India's overall US$10 bn in 2007).

Therefore, barring a few, most auto component units can be categorized as Small and Medium Enterprises (SMEs) and are consequently dependent on other companies and institutions for their growth or even survival (Chaturvedi, 2003). SMEs are often regarded as important innovators in the economy. It is increasingly important for small businesses to manage their collective intellect (Frey, 2001). Therefore, KM is extremely important for the Indian economy.

 
 
 

Knowledge Management Journal, Knowledge Economy, Innovative Thinking, Auto Component Manufacturers' Association of India, ACMA, NASSCOM, Small and Medium Enterprises, SMEs, Theoretical Framework, Organizational Culture, Research Methodology, Reliability Analysis, Knowledge Management Practices.