In recent decades, as pointed out by Maharajh and Heitmeyer (2005), many
circumstances have propelled the globalization of retailing industry. Many renowned retailers in UK
as well as in other developed countries have extended their operations to a global
context. For example, Tesco, Wal-Mart, etc., have opened their operations outside the boundary
of their own countries.
As a consequence of globalization, the competition among retailers is
becoming intensified (Bianchi and Mena, 2004; Bernetti et al., 2006; Ho, 2008; and Kotzab et
al., 2008). For surviving well in the marketplace, besides a good strategy to keep
customer loyalty and acquire more new customers, a retailer also needs to have a competent
supply chain network to reduce the cost and increase the competence of the whole supply
chain. As many researchers have pointed out, with the globalization of the economy,
the competition is no longer among single companies; it is now the competition
between different supply chains (e.g., Christopher, 2005; and Kotzab et al., 2008). The wellbeing of a supply chain network will affect heavily the profits of its individual members
(Ellram et al., 1999). In general, decision factors for supply chain network such as
location, transportation, inventory, demand, and product variety have been identified by
various researches in the literature (e.g., Cohen and Lee, 1989; Cohen and Moon, 1990;
Mourits and Evers, 1996; Voudouris, 1996; Chopra and Meindl, 2004; Tsiakis et al., 2001; Lau and Yam, 2005; Ma and Davidrajuh, 2005; and Johansson and Johansson, 2006).
However, compared with other subjects in the field of Supply Chain Management (SCM), there
is less research on supply chain network design; especially, the current literature on
retailing business does not seem to focus on factors for supply chain network design. Hence,
a survey exploration of the factors important in supply chain network design for
retailing sector in Taiwan will be meaningful for both research and practice. |