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The IUP Journal of Corporate Governance

Oct'15
Focus

The corporate board not only helps lay out the firm’s strategic goals but provides
oversight as well.

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The Role of Corporate Boards in Employee Engagement
The Impact of Board Characteristics on Corporate Governance
and Disclosure Practices of Firms Listed in Indian Stock Exchange
Voluntary Disclosure of Human Capital: Evidence from India
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The Role of Corporate Boards in Employee Engagement

--Susan S Lightle, Joseph Castellano, Bud Baker and Robert J Sweeney

This paper highlights the growing recognition of the importance of employee engagement, and as that recognition increases, employee engagement needs to be recognized as a legitimate area of interest for boards of directors. After summarizing the increasingly understood connection between employee engagement and bottom line organizational performance, the authors contend that board members should— indeed must—make employee engagement a focus of their corporate governance duties. After showing evidence that the financial health and viability of firms are directly impacted by employee engagement, the study shows that boards have a duty to ensure that the top management makes such engagement a priority, just as they would require the management to protect the financial resources of the organization. The paper concludes that failing to do so is to ignore the demonstrated connections between employee engagement and the financial performance of the firm. The paper begins with the two accepted ideas of increased recognition of the importance of employee engagement and the long established fiduciary responsibility of boards of directors. It then blends these ideas in a fresh way and concludes with a brief anecdotal example from the healthcare industry.

Article Price : Rs.50

The Impact of Board Characteristics on Corporate Governance
and Disclosure Practices of Firms Listed in Indian Stock Exchange

--Pankaj M Madhani

The study of internal corporate governance mechanisms such as board characteristics plays a crucial role in explaining the variations in corporate governance and disclosure practices across firms. The effectiveness of such corporate governance mechanism in maintaining healthy relationship between the management and the shareholders depends significantly on board effectiveness. Two major attributes that affect a board’s effectiveness are board size and its composition. Board size refers to the total number of directors who sit on the board of a company, while board composition refers to the type of directors on the board. This paper focuses on this aspect and identifies the relationship between board characteristics, i.e., board size and board composition and corporate governance and disclosure practices of firms listed in the Bombay Stock Exchange (BSE).

Article Price : Rs.50

Voluntary Disclosure of Human Capital: Evidence from India

--Sanjay Kumar Mishra, Arti Devi and Archana Gupta

Human capital has emerged as an important source of sustainable competitive advantage in the knowledge-based economy. However, due to the dominance of financial and accounting conventions, corporate public reporting is limited in capturing information on human capital. The objective of the present study is to investigate the human capital disclosure phenomenon in the case of Indian firms with specific reference to Nifty 50 companies. Based on the findings of the study, 11 distinct themes related to the human capital disclosure practices of Indian companies have emerged. Amongst those themes, ‘employee compensation and benefit’ is found to be the most reported content of human capital disclosure, followed by ‘training and development’, while ‘work place safety initiative’ is found to be the least reported content of human capital disclosure. The analysis of Human Capital Disclosure Index (HCDI) score of the Nifty companies revealed that computer and software industry has the highest average HCDI score, followed by banks and pharmaceutical industry. The study observed a wide discrepancy in human capital disclosure practices based on the industry-level data. The findings also reveal that ‘employee expense as a proportion of its total operating expense’ has a significant positive impact on HCDI. Also, there is no significant impact of human capital disclosure on the market value of the companies. The implications of the study for practitioners and policy makers are also discussed.

Article Price : Rs.50

 

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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