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The IUP Journal of Supply Chain Management :
Cold Chain Infrastructure for Frozen Food: A Weak Link in Indian Retail Sector
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Recently, the retail sector, particularly organized retail has shown enormous growth. Categories in retail, like food and grocery have a lot of potential owing to changing lifestyles, demographics and various other growth drivers. India is a country of geographic diversitiesvaried soil-types, habitats, climates and vegetations. Congenial agricultural conditions make India the second largest producer of food and fruit in the world. Interestingly, food and grocery constitute the largest segment of retail of all categories and organized retail views this category as a big opportunity. However, on the other side, there have been staggering losses in the food (frozen) sector due to ill-equipped and weak cold chain infrastructure of the country ensuing post-harvest losses. The article is an attempt to draw the attention of the reader towards the potential that exists in the frozen food business in India. There are challenges but no dearth of opportunities; a collaborative effort on the part of various stakeholders like public-private partnership, cartels and cooperatives can significantly help in building a sturdy supply chain that would contribute to the Gross Domestic Product (GDP), generate employment, help in increasing exports and benefit stakeholders.

 
 
 

The Indian retail sector has improved since the country adopted the policy of liberalization and opened its gates to the world. The term `organized retail' in India, became the buzzword. Not very long ago, in the metros and tier II cities of India, Reliance Fresh launched its stores with the promise of not only fresh and hygienic produce of fruits, vegetables and other frozen food, but also a format that made shopping a pleasurable routine. The retail stores offering an assortment of products (food and grocery) was not only well accepted by customers, it also became a way of life. The opportunity for catering to the most sizable population of the world lay open to all the prominent business houses and there was mushrooming of various stores like More, Spencer's, Subhiksha, Hyper City, etc. The opportunity also generated interest of global giants of organized retail like Walmart, Tesco and Carrefour.

The economy of India is growing at the rate of over 6.7% per annum and this is a positive indicator for growth in the retail sector. The economic growth, credit boom and demographic transition make the sector lucrative, as the disposable income of consumers has increased in the recent times. A recent survey has placed India on the 3rd position in the entire Asia-Pacific region in terms of retail revenue, next only to Japan and China. According to the retail and fashion research firm, Images Multimedia, India's organized retail market has the potential to reach $45 bn by 2010.The opportunity in food retail in particular, is enormous and promises momentous growth in future. There has been a phenomenal growth in the organized retail sector. Retailing makes a significant contribution of 10% to the Gross Domestic Product (GDP) and 6.7% to employment and has been ranked first in terms of attracting investment according to Kearney's Global Retail Development Index for 2007 (Deepika and Vishnoi, 2007). A combination of private and public investments in recent years, as well as steady liberalization of regulations has created a situation that is unique in India's history as an independent country, where business growth has led to individual prosperity, which is in turn, leading to explosive growth of further business opportunities.Also, according to Kearney report (2004), India has been recognized as the `second most attractive retail destination' in the world among the upcoming markets. A study conducted by Mishra and Dash (2008) on Indian consumers indicates vast changes that have taken place in the retail scenario. They remark that organized retail is spreading in India at a very fast pace and has had an impact on the consumer society. The study is based on the fact that retailing (organized) has come up as one of the most dynamic sectors of the Indian Economy and the past one decade has seen a change in the traditional retailing structure due to the spread of organized retail. The market today is divided between conventional and modern (organized) formats with the arrival of Indian as well as international companies. Talwar (2008), in an exclusive analysis of report findings of survey conducted on stores like Subhiksha, More, Reliance Fresh, 6 Ten, Local Kirana and Spencer's concludes that there is a very lucrative segment of food and grocery existing in the organized retail sector. The issue of concern is that till date none of the retail chains have managed to break-even in this business. The study suggests that the organized players are bullish enough to sustain themselves and continue expanding.

 
 
 

Supply Chain Management Journal, Cold Chain Infrastructure, Indian Retail Sector, Gross Domestic Product, GDP, International Companies, Business Houses, Organized Sectors, Agricultural Production, Food Processing Industry, Indian Cold Chain Industry, Supply Chain Industry, Pharmaceutical Industries, Information Technology Tools, Radio Frequency Identification, RFID, Foreign Direct Investments, FDIs, Indian Retail Industry.