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Communication in Cross-Cultural Context
-- Bholanath Dutta
The influence of culture on communication is so strong that anthropologist Edward Hall says, "Culture is communication and communication is culture". Differences in cultural values and perceptions can be a quiet and invisible source of great misunderstanding between people. In today's gloablized market, where there is a free flow of human resources across geographical boundaries, across various cultures, it has become imperative to understand the importance of intercultural communication process. Against this backdrop, this paper discusses the various issues and challenges in cross-cultural communication.
© 2008 IUP . All Rights Reserved.
Surviving Corporate Downsizing: An Australian Experience
-- Franco Gandolfi
This Australian study examines accounts of downsizing survivors of a large corporation in Australia. The research investigated how corporate downsizing survivors adjusted to meet the new corporate realities and dynamics, and how individuals developed new skills for their new roles and responsibilities within the reorganized firm. The study further reflects on the issues related to motivation and attitudes towards employability and learning aspects of individuals. The findings highlight that individuals are responsible for their own training and development needs. Thus, they are required to initiate their own learning opportunities. The advancement of self-development skills is considered to be of considerable importance in successfully transforming a corporation.
© 2008 IUP . All Rights Reserved.
Training and Evaluation of Oral and Written Communication Skills: A Critical Analysis of a B-School Approach
- T Latha Chakravarthi and T Kalyana Chakravarthi
This paper focuses on the various aspects of teaching, training, evaluation and development of budding managers who need to acquire and improve fluency in spoken and written English at B-Schools to be successful in facing on/off-campus interviews before entering the corporate world. Since communication skills are essential for any individual irrespective of profession, various activities are designed to involve, improve and assess these skills at B-Schools. Apart from general English and Communication, special emphasis is laid on Business English and Communication. In this paper, keeping in view the above facts, some practical classroom teaching/training activities are presented in a systematic and scientific way so that it can help the trainers, teachers and administrators to think, analyze and implement innovative methods of teaching and training in the areas of English Language Teaching (ELT), English for Special Purposes (ESP) and Business Communication. This article is the outcome of a careful study, analysis and assessment of some teaching/training activities for the students of Undergraduate (BBA) and Postgraduate programs (PGPBM, PGPIB, PGPRM, PGPLSCM and PGPBIFSM) at Asian School of Business Management (ASBM), a reputed B-School in India.
© 2008 IUP . All Rights Reserved.
Career Decision-Making: A Tool for Progress
-- Sree Sai Lakshmi and Catherine Joseph
The first step in making a career decision is self-analysis. An in-depth knowledge of one's attitude, skills, principles, likes, etc., is necessary. For choosing one's career, a good decision needs to be made at an appropriate time, and this requires adequate skills. Every career requires skills and developing skills is a continuous process. Before choosing a career, one has to not only focus on the benefits but also make a self-analysis to check whether one's qualification and aptitude suits the chosen occupation. The decision-making process is framed according to the alternatives available rather than by relying on mere chance. From the beginning to the end, the decision-making process needs to balance between vital elements such as selection from various options and availability of opportunities.
© 2008 IUP . All Rights Reserved.
What Makes the Counselor Effective?
-- Madhavilatha M
Counseling finds extensive application in the field of mental health as a therapeutic process and is empirically well-supported. Its applicability extends beyond amelioration and prevention. The role of the counselor is vital in making the process of counseling more effective. The article describes how the use of counseling techniques by the counselor can have an impact on the counseling process. This is well-supported by the research which also emphasizes on the specific attributes of the counselor to build the working alliance. The attributes that become part of the counselor's inherent personality facilitate in making use of counseling skills effectively. To a great extent, this `extra therapeutic influence' contributes to make the process of counseling effective. Therefore, it is evident that the counselor has to address professional, psychological and physiological demands to make the best of the counseling process. The article brings to light these 3Ps factors that can help the counselor to avoid counter transference and burnout that are most likely to occur because of counseling.
© 2008 IUP . All Rights Reserved.
Book Review
Counselling Skills for Managers
-- Author: Kavita Singh Reviewed by Rachna Sharma
Today's dynamic business environment is creating unprecedented forces that require organizations and societies to change. The emergence of knowledge as a major driver of economy puts human beings at the center-stage of action. It is now universally acknowledged that people are the biggest assets in the organizations, which need to be nurtured more than structures, systems and policies. On the other hand, the competitive and global environment is creating insecurity and stress amongst the workforce, giving rise to a challenging need to manage the stress and create a more conducive work environment to sustain productivity and profitability. The challenge is being addressed by a need for and acknowledgment of counseling at the workplace.
© 2007 Prentice-Hall of India Private Limited, New Delhi. All Rights Reserved. IUP holds the copy right for the review.
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