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Focus

Traditionally, monetary policy aims at promoting growth, achieving full employment, smoothing business cycles, averting financial crisis and stabilizing long-term interest rates and real exchange rates. Ideally, it would have made greater sense had central banks had a single overwhelming objective of price stability. Ideally, it would have made greater sense had central banks had a single overwhelming objective of `price stability'. But price stability, unfortunately, is not defined by any one single macroeconomic indicator, but is an outcome of the combined effect of a variety of economic phenomenon such as money supply, interest rates, exchange rates, growth in economy and business cycles, and hence the concern of monetary policy for these many issues.

There are indeed three equilibrium processes in the macroeconomy that operate simultaneously, which are of significance in ensuring price stability. In the real market, the level of aggregate output changes until it is equal to the level of aggregate demandproducers change their output levels to such levels where it meets what customers wish to buy. In the money market, the level of interest rates changes until wealth holders are satisfied with the form of their wealthfor instance, if investors prefer greater degree of liquidity, they will sell their assets for money, which causes fall in asset prices and rise in interest rates, and vice versa. The third equilibrium refers to the price levelif the demand for output is not equal to the quantity produced, changes in prices and changes in output take place until they are equal. Similarly, the exchange rate is also determined by an equilibrium process, provided the currency is freely floating.

Now, the important thing to be remembered here is that each of the three equilibrium processes tends to disturb each of the other twofor instance, as the level of income moves towards its equilibrium, it changes the level of demand for money, which changes the level of interest rates. It also changes the level of aggregate demand, which, in the event of supply schedule not being horizontal, will change the price level. As the level of interest rates moves towards its equilibrium, it changes the level of investments, which results in a multiplied change in income. Here again, if supply schedule is not horizontal, change in income levels results in change in price level.

That being the whole gamut of interdependence of macroeconomic equilibria and constraints thereof that need to be managed by the Reserve Bank of India (RBI) by drafting appropriate monetary policy to ensure `price stability', the need for knowing the past performance of the economy and the impact of the monetary policies with all certainty hardly needs to be stressed. Against this backdrop the author, Anuradha Patnaik, of the first paper"Measuring the Efficacy of Monetary Policy in India Using a Monetary Measure"has empirically assessed the efficacy of monetary policy in stabilizing prices and ensuring growth in the post-reform era (1999) by constructing narrative monetary measure as a representative of the monetary policy stance and using statistical tools, viz., IRF, and FEVD of VAR, inferred that monetary policy has very little impact on price stability and growth. These results are however, contradicting the findings of Bhattacharya and Ray (2007), according to whom the monetary policy adopted during 1973-1998 was more effective in price control. It is therefore necessary to undertake a more rigorous study by adopting a more inclusive measure of the output. Incidentally, it makes sense to bear in mind here that we still have a parallel economy in operation whose output does not reflect well in our statistics. In any case, it is essential that the impact of monetary policies needs to be constantly evaluated with larger data and more variables, at regular intervals, for making future policies more effective and meaningful.

In today's world of knowledge economy, it is no longer felt sufficient to measure the efficiency of a business merely on financial terms, for it does not reflect fully well the value of a firm to its stakeholders. And it is more so in industries like banking which heavily rely on human capital to delight the customer by offering the required services/products. Indeed, leveraging on debt, managing the risk thereof, and delivering returns to the shareholders being an intellectual activity, banks need to factor the intellectual capitalthe "knowledge that can be converted to value"into their valuations. Intellectual capital essentially entails three elements: human capital, structural capital and customer capital/relational capital, and it is the management of these three put together that in fact delivers dividends to the shareholders. Against this backdrop, the author, G Bharathi Kamath, of the second paper, "Intellectual Capital Efficiency Analysis of Indian Private Sector Banks", has made an attempt to estimate and analyze the value-added intellectual coefficient of select Indian private sector banks for a period of five years based on their published profit and loss account and balance sheet from 2002 to 2007 and using the Value Added Intellectual Coefficient (VAIC) measured their value-based performance. The author has also discussed the implication of such valuation for the sustainability of banks' performance. This novel approach to rank the performance of a select group of banks throws open a new line of research that needs to be further explored with more rigor.

In order to ensure that the banking system operates crisis-free, the Basel Committee on Banking and Supervision has recommended adoption of capital adequacy norms for banks based on their risk-weighted asset exposures, which are popularly known as Basel I. These recommendations were adopted by India with effect from 1992-93. This Accord was however criticized, for it had not factored in certain risks, such as market risk and operational risk owing to which it was found to be inadequate to maintain financial stability across the globe. Against this backdrop, the authors, Jahar Bhowmik and Soumasree Tewari of the paper, "Basel Accord and the Failure of Global Trust Bank: A Case Study", have attempted to analyze the competency or otherwise of the Basel norms to mitigate the crisis in the Global Trust Bank (GTB) and concluded that it has failed in arresting the crisis, for the Accord has not taken into consideration the operational risk, which incidentally was found to be the main cause of the liquidation of the Global Trust Bank.

Next, moving on to the payment of dividends by banks in India, we have M Sudhahar and T Saroja, who in their paper"Determinants of Dividend Policy in Indian Banks: An Empirical Analysis"have attempted to identify the trends and determinants of the dividend payout policies of banks in India, by studying the data for 10 years from 1997-98 to 2006-07 and subjecting it to different statistical scrutiny and presented their findings. In the last paper of the issue, "Assessing the Effect of Ownership on the Efficiency of Indian Domestic Banks", its authors, Sunil Kumar and Rachita Gulati have assessed the effect of ownership, if any, on the efficiency of Indian banks using Data Envelopment Analysis technique and concluded that ownership does not matter in defining the efficiency of Indian banks.

-- GRK Murty
Consulting Editor

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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Bank Management