In the present economic scenario of growing knowledge and intangible intensive industry, the
old system of measuring and reporting performance has
become irrelevant, as it does not actually reflect the true value of the firms to the stakeholders. In this situation, there is a need either
to develop a new system of performance measurement and reporting to replace the old
system, or adapt the old system to accommodate the emerging requirements. Banks happen to be one such service sector which uses huge amount of Human Capital
(HC) and customer capital for its survival. Thus, this study evaluates the business performance
and efficiency of the Indian banking system over a period of five years, using Value Added
Intellectual Coefficient (VAIC).
Any creation of the human mind can be called Intellectual Capital (IC) in general parlance.
However, Edvinsson and Malone (1997) defined it as "Knowledge that can be converted
into value." Karl-Erik Sveiby first proposed a classification for IC, dividing it into three broad areas
of intangibles, viz., human capital, structural capital and customer capital (Sveiby,
1997)—the classification that was most accepted and which was later modified and extended by
replacing customer capital with relational capital by Nick Bontis (Bontis, 1996).
Sustainable performance is key to achieve long-term relevance and success. Previously,
the performance was driven mainly by tangible assets; however, in the present
knowledge economy, it is the intellectual capital performance that drives efficiency and
success. Transparency and disclosure are essential, particularly in a rapidly changing
environment, and greater attention is being accorded to make banking systems more
transparent. Intellectual capital has become the key resource to value creation. Mergers and
Acquisitions (M&A) have become an important means for executing corporate strategies and
reallocating resources in the global economy. The acquisition of knowledge and other intangible
resources often underlies M&A strategies. |