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The IUP Journal of Information Technology
ISSN: 0973-2896
A ‘peer reviewed’ journal indexed on Cabell’s Directory,
and also distributed by EBSCO and Proquest Database

Dec'16

Previous Issues

The IUP Journal of Information Technology is a quarterly journal that seeks to update the readers with latest developments in the rapidly changing field of Information Technology. IJIT provides articles on emerging tools, technologies and paradigms relating to various aspects of IT. Apart from these, it also provides IT certification details and book reviews. It also provides articles dealing with programming and testing tools.

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  • Database Systems
  • Programming Languages
  • Software Engineering and Project Management
  • Web Technologies
  • Mobile Computing
  • Network and Distributed Computing
  • Computer Security
  • Intelligent Systems
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E-Commerce Explosion and Indian Consumer: An Explanatory Study
Influence of E-Learning on the Learning and Development Aspects of IT Professionals
Racing Ahead with Technology: Digital HR Through Smartphones
Telecom Regulation and Its Impact on the Growth of the Economy: An Indian Perspective
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Contents
(Dec'16)

E-Commerce Explosion and Indian Consumer: An Explanatory Study

--Ivaturi Murali Krishna and G V Chalam

The term e-commerce was a buzzword once, but today it is a reality. E-commerce has successfully changed the way people conduct their business operations. Today people can shop from anywhere—be it from their work stations or homes, and most importantly, at any time of the day at their leisure. India housed 3,311 e-commerce hubs, 1,267 rural hubs and 2,217 import hubs and 391 export hubs as of January 2013. Everyone has an eye on e-commerce in India, including venture capitalists and private equity firms. This sector is witnessing consolidation owing to various mergers and acquisitions. The growing penetration of technology facilitators, such as Internet connections, broadband, 3G and 4G services, laptops, smartphones, tablets and dongles, has resulted in exponential growth in e-commerce and m-commerce. Over the past two decades, India has seen huge growth in e-commerce ecosystem, including logistics and information technology infrastructure. The website of Indian Railways is an out-and-out success, and financial inclusion has brought plastic money within the reach of common man. The e-commerce business got a boost with the powerful IT Act, comfortable bandwidth and increased awareness. Against this background, an attempt has been made in this paper to discuss phase-wise growth and development of e-commerce in India, evolution of Digital India and e-commerce explosion, growing importance of retail logistics and information technology, future of e-commerce and e-commerce facilitators. Further, it also explains the trends of Internet usage and the role of India in the global market.

Influence of E-Learning on the Learning and Development Aspects of IT Professionals

--Sirisha Damaraju, P Sai Rani and T Narayana Reddy

Electronic educational technology, also called e-learning, has turned out to be an integral part of IT companies today, involving an extensive range of in-house trainings, online workshops, digitization approaches, components and delivery methods. For instance, m-learning puts emphasis on mobility, but is otherwise identical in theory from e-learning. The idea of e-learning in Indian IT companies has gained force in the last few years. The purpose of this study is to present the state of e-learning education among IT professionals in general and in particular, Hyderabad. The paper focuses on the use of digital resources by IT professionals, and influence of e-learning on learning and development aspects. The findings suggest that most of the IT professionals are familiar with the usage of digital e-learning resources. A large number of IT professionals are of the view that they would use e-learning amenities and resources if sponsored/paid by their company. They would be willing to pay from their pockets if the learning leads to certification.

Racing Ahead with Technology: Digital HR Through Smartphones

--Priyanka Bhatia

Smartphones have deeply penetrated our lives. Most of the people start their day looking at the screens of their smartphones. No doubt it has brought convenience in our lives and has given power to our palms. With the touch of a finger we can shop online, book a train ride or a flight, navigate a route and socialize with people. Organizations are also trying to benefit from the trend of mobile technology by adopting new ways of working. This paper aims at understanding the SWOT of digital HR through smartphones, the ways in which a company can proceed with appification (BYOD or CPD), also mentioning and explaining the varieties of applications that are used by companies to get digitized. Digitizing HR is not a simple project, it involves a lot of cost (hardware and software), much greater involvement and support of IT and most importantly a digital mindset. Despite the challenges faced while implementing the mobile platform, many companies are recognizing and responding to the digitization of HR trend. The benefits provided by this wireless environment outweigh the challenges in appification. Smartphones and tablets drive the productivity of employees and business to a new level by providing real-time communication and improved collaboration. Organizations will be a better workplace if they integrate mobile technology in their work culture.

Telecom Regulation and Its Impact on the Growth of the Economy: An Indian Perspective

--Rasananda Panda and Durva Shastri

Indian telecom sector has witnessed a phenomenal growth in the last few years. India has the second largest telecom network in the world, and by March, 2016 the subscriber base stood at approximately 1,058.86 million. Telecom sector is recognized as an important tool for the socioeconomic development of a nation and plays a vital role in the growth of various sectors of economy, and with the Indian government’s vision of a Digital India, the country has embarked on a focused journey to bring digital transformation in the lives of all its citizens. Over the last few years, Indian telecom market has experienced enormous growth because of several factors like domestic demand, policy initiatives and policy amendments, liberalization, structural and regulatory reforms and competition. The paper analyzes the process of transformation the sector has undergone from a monopolistic to a competitive environment with the introduction of major policies. Policies like the National Telecom Policy of 1994, establishment of the Telecom Regulatory Authority of India (TRAI) in 1997, and the reemphasized New Telecom Policy of 1999 and many more over the period of time were introduced to bring in a regulatory mechanism in order to sustain the competitive environment in the sector. These policy reforms have helped in addressing the issues pertaining to this sector like quality of service, protection of consumer interests and the growth of telecom services. The paper discusses the rationale behind the policies taken and analyzes each one of it, further explaining the benefits that stakeholders of the sector enjoyed.

 

 

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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