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Welcome to the IUP Journal of Knowledge Management

January'12
Previous Issues

The IUP Journal of Knowledge Management is a quarterly strategy journal that focuses on product knowledge, services knowledge, process knowledge, customer knowledge and knowledge assets. IJKM helps organizations to respond to rapid changes in a systematic manner.

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  • Product Knowledge
  • Services Knowledge
  • Process Knowledge
  • Customer Knowledge
  • Knowledge Assets
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Knowledge Transfer from Repatriated Employees: The Indian Experience
Communities of Practice: An Influencing Factor for Effective Knowledge Transfer in Organizations
Transfer of Technology in the Biopharma Industry: A Case Study of Select Companies in Iran
Fostering Knowledge Management and Citizen Participation via E-Governance for Achieving Sustainable Balanced Development
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Contents
(January 2012)

Knowledge Transfer from Repatriated Employees: The Indian Experience

-- B R Santosh and Krishnaveni Muthiah

Mastering the art of knowledge management is the need of the hour and can help companies create a sustainable competitive advantage. Managing knowledge for competitive advantage requires dissemination of knowledge to other units and co-workers at the right time and in the right way. This paper deals with how the Indian MNCs manage to integrate repatriates’ knowledge and, more specifically, what mechanisms they use to integrate this knowledge. Though companies are reasonably good at acquiring knowledge, this resource is often wasted through ineffective dissemination and low levels of reuse. Knowledge-based theory of the firm emphasizes that the source of competitive advantage resides in the application of the knowledge rather than in the knowledge itself; however, the focus of past research has been skewed heavily towards the contribution aspect of knowledge sharing. Hence, this study develops a conceptual model to assess the knowledge-seeking aspect of knowledge-sharing environment and provides more analytical information needed for managers as to what actions are to be taken to garner more knowledge and develop a knowledge-seeking environment in the organization.

Communities of Practice: An Influencing Factor for Effective Knowledge Transfer in Organizations

-- R Krishnaveni and R Sujatha

For managing their intellectual capital and also to utilize the ‘knowledge’ more efficiently, a number of organizations have introduced Knowledge Management (KM) systems. Though explicit knowledge capture and transfer was quite possible, tacit knowledge was still a challenge for organization experts to capture and transfer. The concept of Communities of Practice (CoP) in KM is increasingly becoming popular to enhance social interactions. CoP refers to informal groups of people bound together by a common purpose. In these communities, members are provided opportunity to share their best practices, which are commonly implicit in nature. However, knowledge sharing in CoP has not been fully researched yet. The purpose of this paper is to review the relationship between KM and CoP and examine how it can influence the knowledge-sharing process in organizations. This study proposes a critical reading of the studies available on the topic, with the purpose to identify the main elements and methods influencing the transfer of knowledge. It reviews the emerging concept of ‘CoP’ as a knowledge transfer method for sharing knowledge which is commonly implicit in nature. This paper presents that the concept of CoP can foster joint learning that involves tacit and codified knowledge. Members of a CoP share a concern or a passion for something they do and learn how to do it better as they interact regularly. The existence of common knowledge and a shared system of values makes sharing tacit knowledge easier in CoP, as group members have insights into the implicit assumptions and values embedded in each other’s knowledge. An empirical work in managing CoP and in identifying the knowledge-sharing methods represents an interesting challenge for further research in the area.

Transfer of Technology in the Biopharma Industry: A Case Study of Select Companies in Iran

-- H Madani, R Radfar, M Mahboudi, A Khamse, M Sharbiyani
and R Radmanesh

This paper recognizes the obstacles and methods in Transfer of Technology (TOT) in the biopharma industry of Iran. The aim of this research is to investigate an appropriate pattern for technology transfer in the industry. The results of the data analysis reveal that inappropriate monitoring of systems and decision making, inadequate support of intellectual property rights, lack of management stability and cultural problems based on the priorities are the most predominant in TOT among the factors known. The findings indicate that most companies do not follow a particular model of technology transfer. The study demonstrates that the technology transfer process is incomplete and proposes an appropriate pattern for technology transfer in the biopharma industry in Iran.

Fostering Knowledge Management and Citizen Participation via E-Governance for Achieving Sustainable Balanced Development

-- M A T Al-Sudairy and T G K Vasista

The fundamental principle of any political community is the mutual acknowledgment as autonomous individuals, each with a right to personal self-fulfillment (Zürn, 2000), besides their alignment towards unity and integration for the national development and its balanced contribution to the globe. Knowledge Management (KM) and citizen participation in the form of Web 2.0-based e-forums promote a facilitating buffer technique for streamlining the governance structures and processes towards balanced development and growth by satisfying the enablement of the principle along with e-governance. A metric that targets learning and growth perspective of balanced scorecard strategy remains the foundation for all strategies (Kaplan and Norton, 2000, p. 93). Therefore, the objective of this paper is to deal with the KM and also present the illustrations of the state-of-the-art e-governance efforts for citizen engagement.

 

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An Interview  on
The Global Environment of Business:
New Paradigms for International Management

Effective Executive
An interview with
—Carlo Strenger

Carlo Strenger is Chair of the Clinical Graduate Program, Department of Psychology at Tel Aviv University. He serves on the Permanent Monitoring Panel on Terrorism of the World Federation of Scientists, the Seminar of Existential Psychoanalysis in Zurich, and the Scientific Board of the Sigmund Freud Foundation, Vienna in addition to maintaining a part-time practice in existential psychoanalysis. Strenger's research focuses on the impact of Globalization on Identity and Meaning. His latest book is, The Fear of Insignificance: Searching for Meaning in the Twenty-first Century His work has been reported on, and he has been interviewed by among others, in The Wall Street Journal, Washington Post, Time Magazine as well as hundreds of newspapers and websites in more than twenty languages. He blogs on the Huffington Post, regularly writes in Haaretz, both for the print edition and on his blog, `Strenger than Fiction', Britain's The Guardian, and The New York Times For more info see his website at http:/freud.tau.ac.il/~strenger/
Dr. Strenger, why did you start studying the Phenomenon that you call "Fear of Insignificance"?

In the late 1990s, I began to notice that my clients became ever more concerned whether they were leading lives of significance, and there were ever more reports in the research literature on a rise of depression and anxiety. I was wondering why this was happening, particularly because many of my clients led interesting and rewarding lives: many of them were high achievers, some of them are celebrities. Nevertheless, they were anxious that they weren't doing well enough; that they were not leading meaningful lives. I presented preliminary results in my previous book, The Designed Self (2004), but felt that a more interdisciplinary approach was needed to fully understand the phenomenon.

How is today's fear of insignificance expressed?

I think we live in a time in which people live under strong pressure to live spectacular lives. You see, people who are doing quite well: executives, lawyers, physicians, who feel that they are missing out something. Many of them feel their lives are grey; they feel they are not getting enough out of life. They feel they need to do extraordinary things, primarily in their careers, but also in their private lives. They feel that they need to participate in extreme sports, amass lot of experiences, as otherwise their lives are devoid of insignificance. They keep comparing their lives to the spectacular success stories of global celebrities _ and they often feel that in comparison, their lives are not of significance.

more...