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The IUP Journal of Organizational Behavior
ISSN: 0972-687X
A ‘peer reviewed’ journal indexed on Cabell’s Directory,
and also distributed by EBSCO and Proquest Database

Oct'16

Previous Issues

The IUP Journal of Organizational Behavior is a quarterly journal focusing on organization design, job performance, motivation and satisfaction, work-life balance, stress management group dynamics and leadership.

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  • Organization Design
  • Job Performance
  • Motivation and Satisfaction
  • Work-Life Balance
  • Good Dynamics
  • Leadership
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A Comparative Study on the Performance of Employees in Cases of Indo-Uk and Indo-Usa Mergers and Acquisitions
Influence of Organizational Culture on Teacher’s Work Engagement: An Empirical Study
Spirituality as a Potential Psychological Capital Tool to Deal with Academic Stress Among Management Students
Understanding Work-Life Balance with Respect to Medical Practitioners: A Conceptual Framework
A Review of Antecedents, Correlates and Consequences of HR Practices: A Conceptual Model of Organizational Development
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Contents
(October 2016)

A Comparative Study on the Performance of Employees in Cases of Indo-Uk and Indo-Usa Mergers and Acquisitions

-- Sutapa Chatterjee and Sharmistha Banerjee

Global investment in Mergers and Acquisitions (M&A) has reached unprecedented levels in recent years (Barkema and Schijven, 2008). Against this backdrop, the objective of the paper is to explore employee performance in cases of Indo-UK and Indo-USA M&A. The focus of the study is to capture the change in employee performance at individual level, of both target and acquiring companies, in two sets of samples, Indo-UK and Indo-USA M&A. As far as methodology is concerned, employee performance is measured through self-assessment of changes in determinants of performance using the Performance Diagnosis Matrix (PDM) of Holton (Swanson and Holton, 2001). The factors determining performance are: goals, systems, capacity, motivation and expertise. On the other hand, Hofstede’s cultural distance index is used to calculate the cultural distance of the countries involved in M&A. The paper then compares cultural distance between India-UK and India-USA with reported changes in determinants of performance of sampled employees who have experienced this transition. The sample contains 42 respondents from three Indo-UK merged entities and 30 respondents from two Indo-US merged entities. The study diagnoses changes in determinants of performance among these two sets of responses to arrive at inferences which may have meaningful indicators for corporate policy in case of future M&A between India-UK and India-USA.

Article Price : Rs.50

Influence of Organizational Culture on Teacher’s Work Engagement: An Empirical Study

-- S Roohi Kursheed Khan

The paper explores if the Denison model of organizational culture influences the work engagement of government school teachers using a Partial Least Square Structural Equation Modeling (PLSSEM) technique. The hypothesis was tested using a descriptive, cross-sectional research design. The multistage and stratified random sampling technique was adopted in selecting 357 school teachers working in the government schools of Chennai district. The results of the SEM technique revealed that the organizational culture is a significant predictor of the work engagement of the government school teachers and additionally the results also showed that there was a strong relationship between the organizational culture and the work engagement. Based on the study, the results implied that for teachers to be highly engaged in the work they do, the role, behaviors, values and the patterns manifested in the organization play a significant role and vital part. The paper suggests that the Denison model of organizational culture can be used in the educational context and it highly influences the teaching workforce in the Indian context, especially Chennai district.

Article Price : Rs.50

Spirituality as a Potential Psychological Capital Tool to Deal with Academic Stress Among Management Students

-- Moitreyee Paul and Purnachandra Saha

The paper presents the relevance of spirituality as a potential Psychological Capital (PhyCap) of students pursuing master’s degree in management to cope up with academic stress. PsyCap, an individual’s positive psychological state of development, consists of the variables of hope, self-efficacy, resilience and optimism. Academic stress as such is a feeling under pressure, depression, anxiety and tension that disturbs the normal wellbeing of a student. The academic performance of a student depends upon the positive academic environment of his/her institute. There are various measures available to cope up with the stressful conditions arising out of academic stress. Spirituality is one such tool to cope up with stress-related issues. It is an inner path enabling a person to discover the essence of happiness and salvation of his being. The data was collected from a representative sample of 200 management students who have responded to the survey. The results indicate that there exists a significant relation between students’ PhyCap and spirituality. This paper attempts to check the awareness level regarding the concept of spirituality, evaluate the effect of spirituality on the performance of management students to cope up with academic stress through PhyCap and recommend various stress-coping techniques. The findings are explained in the light of existing conceptualizations in the field of PhyCap. The results showed that spiritual practices reduce academic stress and show pathways to students and management institutions in cultivating spiritual habits among students, enabling them to view themselves as emotionally tuned spiritual beings striving to integrate spiritual values at work.

Article Price : Rs.50

Understanding Work-Life Balance with Respect to Medical Practitioners: A Conceptual Framework

-- Sana Saima and Mohd Zohair

Work environment today seems to be rapidly changing, and this is the era where organizations follow the concept “survival of the fittest”. Organizations today understand that to sustain in this competitive work environment they need to be the best among all and need to maintain their unique position in the market, and to do this organizations are realizing that they require the best man power ever for the efficient and productive functioning of the various departments in the organization. Also, in this global context, we are witnessing that every organization is trying to hire and retain the most efficient talent, but the job is not done here, firms after hiring individuals not only try to maintain them but also try to frame such policies that are employee-friendly, because employee take the organization to be the best only when the expectation about the work and organizations are adequately met. Now speaking about health sector and medical profession precisely, we are aware that of all the professions, medical profession is one such profession, where individuals are required to be at a job 24/7, as the medical emergency might arise any time, work-life balance has gained the importance in medical practitioners due to the nature of its profession, where in. A doctor has to give long working hours in the hospitals and simply forego personal life, and this effects the work-life balance of the doctor. Therefore, the importance of work-life balance is rather more important for such individual. The paper focuses on the basic understanding of work-life balance and its importance to medical practitioners.

Article Price : Rs.50

A Review of Antecedents, Correlates and Consequences of HR Practices: A Conceptual Model of Organizational Development

-- N Ravichandran and Rubeena Bano

Nowadays, the practices of the Human Resource (HR) function in firms have changed in parallel with the economic shift from agrarian to manufacturing and services. Earlier, HR was administrative or transactional, and its output often regarded as commodity. In transition economy, HR is viewed as a firm’s workforce who is expected to change mindsets, competencies and behavior. Thus, if one views HR’s primary role as influencing workforce mindset, competencies and behavior. In other words, HR empowers the organization to measure their strategic influence to the enterprise. That is a valuation to reveal to influence in alignment of organizational strategy for Organizational Development (OD)—competency, engagement and performance. It displays the inter- and intra-relationship and linkage between these practices and their outcomes over OD. The meta-analysis carried by the present study, however, examines the HR practices and its relational outcomes on OD. The findings suggest that a framework of OD designed through HR practices such as proficiency and commitment which are specifying the improvement in performance in the development of the organization. The effectiveness and efficiency depend upon the level of satisfaction, profitability, technology and growth. On the other hand, social capital—involvement, motivation, trust and coordination among the employees play a pivotal role in improving productivity and adopting change management. The study concludes that aligning HR practices in more balanced way to ensure coordination and consistency is the need of the hour and its commitment is essential for gaining many competitive advantages and evolution that are acquired effectively, bundled and managed.

Article Price : Rs.50

 

 

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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