In this competitive age, trust plays an important role for the smooth functioning of
an organization. Things are totally different these days. Instead of traditional
bureaucratic organizations, we have more flexible and informal organizations. Also,
team-based organizations are giving better results in the present scenario. In this
kind of environment, the trust factor has become more relevant and important.
Though trust has always been seen as one of the essential ingredients of a social
life, now within an organization it has been recently looked upon due to its increasing
importance. This paper highlights the role of trust between a leader and his followers.
Leadership and trust go together and leadership cannot exist without a requisite
amount of trust.
In this modern era, where competition has become a part of life and all organizations
are in search of means for having a competitive edge over others, with increased
levels of efficiency and productivity, trust within an organization plays a significant
role. Gone are the days when the traditional bureaucratic organizations, which did
not differentiate between man and machine, could survive. It has been proved by
research that team-based organizations are more efficient and give better results
than the traditional ones.1 Because of this development, the importance of trust has
been looked upon in the recent years because of trust being the guiding star to
effective teamwork.2 Trust has always been seen as an essential ingredient of a social
life but trust within an organization has only been recently looked upon due to its increased importance.3 Thus trust in a leader-follower relationship is also an area, which
had not been explored until recently.
As explained above, with the revolutionary change (which deals with valuing the man
power within the organization) that has swept off the traditional bureaucratic
organizations and has given way for effective team-based organizations, trust has
become the soul of an organization. The fact that people can work as a team only
after they trust each other need not be explained. When the people of an organization
decide to do something, all of them invest in some or the other form in the said
assignment, and all hope for positive results because all whether emotionally
(psychologically) or physically contribute to the task. Hence, all the members of
the organization, in some or the other manner, make themselves vulnerable and
dependent to the actions of the other members, and this is how a common man
would define trust. |