For a long time the traditional management philosophy of control through command and compliance provided a secure stratified structure that appeared to work before japan's demonstrated paradigm shift in this philosophy. The article compares and explains the nuances in these philosophies.

The process of implementing and subsequently managing a TQM program can become a baffling minefield. The combined `wisdom' of sundry gurus, methodologies, theories, and data analysis can blind management to the real issues involved. In fact, the principles of TQM are very simple and are in essence only the application of sound common sense.

Unfortunately, there is nothing so common in traditional management practices as the lack of common sense. Here the author explores the notion of change in the organization, employee involvement and the way in which employee conditions can have a significant impact on a company and its success in providing a quality service for the customer. Intelligent managers, with their experience of business life, recognize the need to change:

Human Resources,traditional management philosophy, Emerging Trends, traditional management, control, command, secure stratified, structure, traditional management practices,change in the organization, employee involvement , quality service,Intelligent managers,experience of business life,