Servant leadership built the trusting relationship that got us through difficult times together and provided the foundation for using the tools of quality to aggressively improve the ways we serve our customers.
The scandals that rocked the US corporate world in the recent past pushed the credibility of business leaders down to an all-time low. It is not so conducive environment for leaders. On the one hand, the corporate crooks are enjoying the conditions, while on the other, many good, hardworking, and honest CEOs are being marked with the same brush. A study by Gallup reveals that a significant majority of the people who leave their organizations, leave not because of their company, but because of their bosses.
It
is true and many leaders have recognized that the old way of leading through command-and-control
is largely ineffective, going by the diverse workforce of baby boomers. Apart
from that, majority of the people do not trust these power leaders. At this juncture,
managing a diverse workforce is a crucial issue for managers. That is why organizations
around the world are changing their attitude towards leadership, people, and relationships.
Much has been written and talked about for decades by well-known authors regarding
relational and value-based leadership, defining it in different ways. They have
been defining leadership like old wine in the new bottle. On the organizational
front, managers have a tendency to view people as tools since industrial revolution. |
