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Professional Banker

January'08
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Reforms and After : Emerging Challenges
Financial Inclusion : Changing Paradigms
Inclusiveness and Globalization : Some Out-of-box Solutions
Subprime Crisis : Risk Management Principles
Taming Liquidity Risks : Lessons for Indian Banks from Japanese Bank Crisis
Organizational Systems and Controls for Effective Risk Management
Will a Strong Rupee Wreak Havoc on India's Exports?
Bancassurance : A Growing Business
Ownership Issues in Indian Banking Industry
Key Drivers of Bank's Revenue : Add-Value and Innovation
Empowerment Through Microfinance
Promotion Mix : A Weapon to Beat Competition in Banking Industries
Empowering Women Through Self-Help Groups and Microcredit in India
Operational Analysis of Regional Rural Banks
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Reforms and After : Emerging Challenges

-- Katuri Nageswara Rao

Indian banking has become strong, stable and vibrant following banking reforms during 1991-92 and thereafter and it has acquired international standards with regard to capital adequacy and NPA percentage. Banks have become tech-savvy and have fine-tuned their risk management policies. The Reserve Bank of India (RBI) has taken up the issue of Real-Time Gross Settlements (RTGS) among various banks. Now banks and regulators have to face the challenges of consolidation, convergence and competition besides financial inclusion.

Article Price : Rs.50

Financial Inclusion : Changing Paradigms

-- Rajeswari Krishnan and Uma Vasan

Financial Inclusion provides access to loans and other financial services to the poor for their business. Its success depends on rural infrastructure, literacy rates and the linkages between banks and microfinance institutions and voluntary organizations. Yet another critical issue is the usage of technology for generating cost-effective transactions.

Article Price : Rs.50

Inclusiveness and Globalization : Some Out-of-box Solutions

-- V Jagan Mohan

Inclusive growth is not confined to financial inclusion alone. It involves infrastructure, digital, social and rural inclusiveness in a globalized financial environment. India needs inclusive growth for all the states.

Article Price : Rs.50

Subprime Crisis : Risk Management Principles

-- Dr. Y G Sivaram

Risk is a regular phenomenon in financial markets. Risk gets accentuated when it is bundled, securitized and sold in the credit markets worldwide. The growth of subprime industry and increased appetite for risk from managed funds worldwide has finally led to increased delinquencies and foreclosures. This has brought to the fore the need for risk management principles, the appreciation for risk ex-posts witnessed in many derivative debacles like LTCM, Amaranth, Baring Bank, etc.

Article Price : Rs.50

Taming Liquidity Risks : Lessons for Indian Banks from Japanese Bank Crisis

-- Prof. Ajay Pathak

Liquidity risk is the most difficult to manage in a banking system. The biggest problem is the inability to ascertain when and where such a risk is going to occur. The banks in Japan failed to understand the importance of `stress testing' under different scenarios of `back-end testing'. The overlapping of market, credit, operational and liquidity risks was never clear and resulted in crisis. Lack of `stress test' in Indian banks under different scenarios also indicates that long-term strategic contingency planning is not in place.

Article Price : Rs.50

Organizational Systems and Controls for Effective Risk Management

-- T Vijay Kumar

Risk management requires a governance framework, defining of roles and responsibilities, internal control and communication, besides security and integrity of information.

Article Price : Rs.50

Will a Strong Rupee Wreak Havoc on India's Exports?

-- Dr. K M Bhattacharya and Mithradas Menon

The Indian business houses need to gear up and prepare themselves to tide over short-term and medium-term obstacles in the form of Rupee appreciation. Exchange parity or stability in the foreign exchange market is the domain of the Reserve Bank of India and the responsibility ultimately rests on its shoulders. However, what is imperative is dissemination of information and initiation of appropriate measures to guide the Indian trade and industry.

Article Price : Rs.50

Bancassurance : A Growing Business

-- VIKAS SHROTRIYA

Banks are no more considered as the storehouses of money. In the present era of globalization, they are expected to provide a wide array of financial services. They not only provide loans but also cater to the contemporary and ever-changing needs of both the business organizations and individuals. With the changes announced by the Reserve Bank of India during 2000-01, commercial banks were permitted to undertake insurance business. Since then, bancassurance has been expanding. Bancassurance, in simple terms, is pursuance of insurance business by commercial banks. Looking at the vast potential of insurance business in India, many banks have entered into this sphere. The article discusses some aspects of bancassurance.

Article Price : Rs.50

Ownership Issues in Indian Banking Industry

-- Rakhi Singh and Deepak Nighoskar

Today, Public Sector Banks (PSBs) dominate the Indian banking scene. This dominance is the result of the nationalization of banks which was undertaken in 1969, and since then the banking infrastructure has expanded manifold. Market forces entered the Indian banking industry only after the initiation of widespread financial sector reforms at the beginning of the 1990s. With a focus on financial sector reforms, the Indian banking industry was subject to significant changes, change in ownership structure being one among them.

Article Price : Rs.50

Key Drivers of Bank's Revenue : Add-Value and Innovation

-- Dr. S N Ghosal

Many of the banks are becoming big by creating top-heavy bureaucracy with little linkage to the customers. Bank executives presently need retail management experience for expanding retail banking. In an era of explosion of expert knowledge, banks need to have superior knowledge management initiatives.

Article Price : Rs.50

Empowerment Through Microfinance

-- P Sreelakshmi and Niranjan Shetty

Inclusive growth in the context of globalization is not merely financial inclusion of the poor. It involves infrastructure inclusiveness, digital inclusiveness, social and rural inclusiveness.

Article Price : Rs.50

Promotion Mix : A Weapon to Beat Competition in Banking Industries

-- Dr. P K Singh and Meenal Pachory

An appropriate promotion mix can be used not only to attract customers, but also to hold them by creating brand loyalty. Promotion mix is a combination of bank's various activities and other sales promotional instruments. It may be in various shapes like a press advertisement, a sales campaign, word-of-mouth, personal interaction, direct mailing to customer, etc. The fundamental objective of a promotion campaign is to persuade the customer to buy its products in preference to other similar products available in the market.

Article Price : Rs.50

Empowering Women Through Self-Help Groups and Microcredit in India

-- Rashmi Malapur

Self-Help Groups (SHGs) focus on empowerment of women i.e., to be independent and equal, both economically and socially. They also bring about a change in the mindset of women and encourage them to plan for their future. This case study makes an attempt to analyze whether SHGs help poor women to empower themselves.

Article Price : Rs.50

Operational Analysis of Regional Rural Banks

-- Authors: Dr. Shyam Charan Acharya and Dr. Ashok Kumar Mohanty Reviewed by T N Rama Kumar

Ever since its inception in 1975, the Regional Rural Bank (RRB) experiment in India has reached a figure of 196, catering to 492 districts with a branch network of 14,517.The book studies the performance of RRB in relatively poor states like Orissa. There are nine RRBs with 843 branches operating in Orissa and the study period is 1985-86 to 1999-2000.

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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