The business culture of the 1980s and
1990s helped to transform economies in Europe, North America and Asia,
and led to sustained growth in many countries. This period saw an expansion of the
short-term contract culture, major restructurings, outsourcing, more monitoring of
individual performance and less autonomy, and a culture of long working hours, all of
which have been carried forward to the first
decade of the 21st century. Although this has
meant enhanced growth rates, there has been a substantial personal cost for
many employees in general, and executives in particular. This cost was captured by a
single word - stress. According to Prof.
Cary Cooper, one of the current Gurus of Stress, the term `stress' has become as
ubiquitous in our modern jargon as faxing, fast
food and the Internet1. But for those whom
the ability to cope with day-to-day matters has reached a crisis point, the concept of
stress is no longer a casual one; for them, stress can be either a four letter word -
`pain!', or even worse, a five letter word -
`death'.
Students completing their MBAs are being prepared to become the
supermen and superwomen of tomorrow's business landscape. But the fact remains that
they have never been prepared for dealing with the ever growing frustrations and
changes in organizational life. Stress management is considered a natural skill that does
not need to be studied. Unfortunately, the reality of the corporate landscape
suggests that this might not be the case. |