A recent New York Times article reported
that systems intend to reduce worker injury claims by rewarding the
workforce when weeks pass without
injury. Rewards include cash or coupons that can
be redeemed at local restaurants. The scheme is considered to be an innovative way
for the management to reduce worker compensation costs by cutting down on
false injury claims. But labor's response to the system has been mixed. Some report
that they feel that they cannot report an injury because they will be ostracized by their
peers. If this is the case, then the so called
`safety bucks' work by pitting workers against
each other instead of encouraging workers to be more cautious in order to avoid
injury. Safety bucks create a conflict of interest between workers who are considering
to call in injured and those who lose their safety reward as a result. Suddenly, it is no
longer cost-free for labor to adopt an all-for-one and one-for-all attitude. Safety
bucks can turn the decision to claim injury into a
game theoretic problem with workers on the factory floor working against each
other. What management sees as a way to reduce frivolous injury claims may be a bet on
toxic relations in the workplace.
I present a simple game theoretic model of possible worker claim filing behavior
and response to a peer's injury claim if safety bucks are involved. Sam is considering
to file a claim. He knows whether his injury justifies the time taken off of work
or not but his buddies at work do not know for sure. They can only trust that
Sam is not exploiting the system robbing them of their safety
bucks which are valued by all at B units of
satisfaction. Knowledge that Sam is claiming a
back ache to take a couple of days off to hang out with his new girlfriend, would
anger his peers and lead to some form of retribution because the value
associated to ostracizing Sam in this case exceeds the value of supporting him in
his decision. More precisely, ostracizing Sam if he is perceived as a cheater,
willing to jeopardize safety rewards to claim compensation for a benign or
non-existent injury, is worth Ob.
Supporting Sam because he is one of the buddies, even if his injury is benign is worth
Sb. Supporting one's buddies is a show
of solidarity and camaraderie that comes with the satisfaction of sticking
together in the face of a management team that supervises without the risk of life or
limb. But if Sam's injury is benign,
Ob>Sb. |