Word-of-mouth plays an important role in advertising the
services. As
services have disadvantage of intangibility, where customer cannot see,
touch and feel unlike products, word-of-mouth
helps service companies to spread positive message through satisfied customers and cost of
such communication is negligible. Dharam Prakash Arya, in
the paper, "Advertisement Effectiveness: Role of `Word-of-Mouth' in Success of Educational Institutes in
Non-Metro Cities", has endeavoured to find out the significance of word-of-mouth
in admissions to various educational institutes and also to find the attitude of
students towards various advertisement tools and their effectiveness by educational
institutes in rural India. The author finds that institutes have adopted advertisement
tools which they used in metros. Students in rural market pay
greater attention to posters, wall paintings, hoardings, newspaper advertisements, while institutions keep
focusing on advertisements through the leading news channels, which may not be
accessible to the prospects. Students in non-metros weigh the recommendations
(word-of-mouth) more than any advertisement, while in metros, students tend to
enquire more on telephone, the Internet or published information. Thus, the marketers
should understand the importance of a more customized media planning, and fine
tune their campaigns accordingly. Word-of-mouth plays an
important role in the overall success of an institution in a rural marketplace.
Today, promotion through the Internet is practiced by many organizations.
Companies are promoting products, services and ideas through the Internet.
As more and more traffic is getting added to existing internet users, the Internet
will emerge as a major tool for promotion. There are two benefits in using internet
as a promotion tool: one, the message reaches very fast at lesser cost and the
other, message can be sent to the target customer. Timira Shukla, in the paper,
"Factors Affecting Internet Marketing Campaigns with Reference to Viral and
Permission Marketing", discusses the problems marketers face when implementing Viral
Marketing (VM) and Permission Marketing (PM) and investigates the key
factors affecting consumers' reactions to marketers' initiatives. Using the results from
factor analysis, the author has identified eight factors that are important in
viral and permission marketing. These factors include various components, such as
believability, public relations, loyalty, data capture, penetration, transmission
convenience, turnout, humor level, informativeness, shock level,
exposure, reachability, awareness, campaign persistence and reasons for transmission.
Foreign Direct Investment (FDI) is a sign of economic growth of a
particular country or a region. Attracting FDI involves proactive government policy
initiatives in deregulating industries and welcoming private participation, both domestic
and international. International participation is through FDI which implies that the
foreign investor exerts a significant degree of influence on the management of
resident enterprise in the other economy. P Srinivasan, M Kalaivani and P
Ibrahim, in the paper, "FDI and Economic Growth in the ASEAN Countries: Evidence
from Cointegration Approach and Causality Test", have employed
Johansen's Cointegration and VECM to examine the causal relationship between FDI and
economic growth in ASEAN economies for the period 1970-2007. The authors
suggest that the enhancement of country's economic growth performance is
much needed to attract FDI flows rather than liberalized FDI-oriented policy efforts.
The authors also suggest that the governments should formulate adequate
liberalized policy frameworks to attract stable foreign investment inflows. In addition,
they should adopt effective policy measures that would substantially enlarge and
diversify economic base, improve local skills, build up a stock of human
capital recourses capabilities, enhance economic stability and liberalize the market in
order to attract as well as benefit from long-term FDI inflows.
Production and marketing are the two important functions of pursuit for a
successful enterprise. Though many organization are successful in bringing
out the best quality products, lack of effective marketing practices pushes them
towards failure. The case is more relevant with tiny and small scale
enterprises. Srabanti Mukherjee, in the paper, "Initial Marketing Design to Enter the Pickle
Business: A Case Study on an Aspiring Women Group in Hooghly District",
focuses on women SHGs (Self-Help Groups) of that district in West Bengal. The
main objectives of the study are to know the likeliness of pickle by local
consumers, most preferred delivery mode, acceptance of the price and the best
possible combination which provides maximum utility to the local customers and
the motivation to buy the product. The author concludes that small SHGs are
important in terms of financial and social escalation in emerging economies by means
of socioeconomic empowerment of the women belonging to lower strata. The
author says that efforts are needed for effective implementation of the schemes of
the local SHGs. Nonetheless, these groups are characteristically deficient in the
planning facet. Proper training has to be given to handle the product line and mix strategies.
-- K Rajanath
Consulting Editor
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