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Management

Effective Executive

November'05
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Articles
   
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The Merger of Titans : Adidas Gets Reebok, Nike Beware!
50
Videocon : A True Indian Multinational Company
50
What it Takes to Make an Indian Enterprise Global :We Can Do it!
50
Corporate Social Responsibility : Aligning with Business Strategy
50
Indian Marketing : Adapting to the Emerging Digital Economy
50
Anil Ambani Ko Gussa Kyon Aaya? : Lessons for Family-owned Business
50
Whistle-blowing : The Crying Need of the Hour
50
Manpower Planning : Key Issues in Manufacturing Organizations
50
Manager, Know Thyself! : "Introspection in Management"
50
Smart Negotiation : A Win-Win Game
50
Business and Financial Risks : Understanding the Linkages
50
IT Revolution in India : Effect on Socio-economic Environment
50
Warren Hastings : Leadership Lessons
50
Lay-offs: Both a Solution and a Problem
50
Understanding Students' Expectations : A Case Study
50
Think Big, Act Small : How America's Best Performing Companies Keep the Start-up spirit alive
50
Biocon : Kiran Mazumdar-Shaw's Entrepreneurial Dream
50
       
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COVER STORY

The Merger of Titans : Adidas Gets Reebok, Nike Beware!

- - Sadhu Ramakrishna, Pradip Sinha

With the recent acquisition of Reebok's business, Adidas is betting high on its position in the US as well as in the global sporting goods market. But, will this combination bear an impact on the market leader Nike?

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

BUSINESS STRATEGY

Videocon : A True Indian Multinational Company

- - Satish Ailawadi , CS Kale

The visionary leadership at Videocon has been successful in making the company global.

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

BUSINESS STRATEGY

What it Takes to Make an Indian Enterprise Global :We Can Do it!

- - P Narayanan

The making of a global Indian enterprise should start from a more fundamental level, appealing to the social, cultural and economic flavor of our country's past, present and future.

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

BUSINESS STRATEGY

Corporate Social Responsibility : Aligning with Business Strategy

- - S Aramvalarthan , Pc Sekar

Failure to align CSR initiatives with corporate strategy may have disastrous consequences for a company.

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

MARKETING

Indian Marketing : Adapting to the Emerging Digital Economy

- - Subhadip Roy

E-business and database marketing are being increasingly used by Indian companies to market their products and services.

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

CORPORATE GOVERNANCE

Anil Ambani Ko Gussa Kyon Aaya? : Lessons for Family-owned Business

- - Satheesh Kumar TN

The Reliance episode involving sibling rivalry between the Ambani brothers, has helped in bringing out the challenges before family patriarchs, corporate boards and regulators.

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

CORPORATE GOVERNANCE

Whistle-blowing : The Crying Need of the Hour

- - K Suresh

Unless internal codes are drafted and punitive actions are taken against the culprits exposed by whistle-blowers, unethical and illegal activities will be difficult to curb.

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

HRM

Manpower Planning : Key Issues in Manufacturing Organizations

- - Panchanan Chaudhuri

In today's economic environment, it is of utmost importance for manufacturing companies to lay emphasis on manpower planning.

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

GENERAL MANAGEMENT

Manager, Know Thyself! : "Introspection in Management"

- - Colonel VRK Prasad

Behavioral competence, a function of emotional competence, which by itself, is a combination of personal competence and social competence, can only be improved by regular introspection.

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

GENERAL MANAGEMENT

Smart Negotiation : A Win-Win Game

- - Patrick Low Kim Cheng

Smart negotiaion aims at a win-win situation whereby both parties are happy or content.

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

ENTERPRISE RISK MANAGEMENT

Business and Financial Risks : Understanding the Linkages

- - A V Vedpuriswar

Business and Financial risks must not be seen as watertight compartments in today's global business environment.

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

BUSINESS ENVIRONMENT

IT Revolution in India : Effect on Socio-economic Environment

- - K Sethumadhavan

Information Technology has brought about a revolution in the country and has restructured the society to a certain extent.

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

LEADERSHIP

Warren Hastings : Leadership Lessons

- - Amit Singh Sisodiya, Nidhi Joshi

Warren Hastings, who rose from the ranks to become the first Governor General of India, offers valuable lessons in leadership.

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

INTERVIEW

Lay-offs: Both a Solution and a Problem

- - Pradip Sinha

Dave Ulrich is Professor of Business Administration at the University of Michigan. His teaching and research addresses the question: How to create an organization that adds value to employees, customers, and investors?

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

RESEARCH PAPER

Understanding Students' Expectations : A Case Study

- - D Malmarugan , NRV Prabhu

Academic institutions should realize that understanding students requirements and fulfilling those would indeed help them in achieving sustainable growth.

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

BOOK REVIEW

Think Big, Act Small : How America's Best Performing Companies Keep the Start-up spirit alive

- - Jason Jennings

In this simple but engaging book, Jennings captures commonalities amongst US companies that have shown consistent long-term growth and profitability, by examining the workings of those that have increased revenues and profits by 10% or more for over 10 years. Some of the companies are not commonly known, some of their businesses are "less-than-sexy," and some of their leaders are not celebrities. Yet, their businesses provide key lessons on the methods to achieve sustained profitable growth. Since 1960 for example, one of the companies highlightedKoch Industrieshas grown 1300 fold, while GE has grown 600 fold, and the S&P index has grown a 100 fold.

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

CASE STUDY

Biocon : Kiran Mazumdar-Shaw's Entrepreneurial Dream

- - Vivek Gupta , K Yamini Aparna

If I can build a company like Biocon, anyone can. The first step was to dream, however big or small. If you have a vision, no matter how big or small, a plan, no matter if it is imperfect, but if there is passion and conviction for it, success is inevitable."

- Kiran Mazumdar-Shaw

© 2005 IUP. All Rights Reserved

Article Price : Rs.50
 
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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