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The IUP Journal of Systems Management
A Model-Based Decision Support to Manage Outbound Logistics
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The logistics involved as a part of Supply Chain Management (SCM) demand the development of appropriate models to support decision making. In real life large business environment, the situation demands handling large-scale data and rapid development of models to process the same. These data may emerge from online transaction systems and the same need to be prepared or consolidated to input to the optimization models. The widespread implementation of Enterprise Resource Planning (ERP) systems provides ample opportunity to access transactional databases for the integration of supply chain activities (Jeremy, 2008).

 
 

In this paper, a prototype was developed to implement a decision support system for outbound logistics by a large cement manufacturing organization with multiple plants and distribution channels. While the dataflow from the transaction system to the optimization model was developed smoothly and transparently, the output of the model is integrated to the decision support system to manage outbound logistics. The approach adopted to integrate the transaction processing application with the decision support system is aimed at strengthening the existing scalable Supply Chain Infrastructure (SCI).

New models of managing and conducting businesses demand the organizations to manage spatially spread organizational units and sub-units through networking which in turn presumes to implement an integrated logistics planning as a strategic option (Alan, 2001). Integration has been the focus in the development of logistics which endeavors to integrate the supply and distribution network that may comprise different tiers of suppliers and distributors and uses different modes and means of transporting the goods. This integration has enhanced the importance of logistic function and made the top management to give a strategic importance to it. The strategic models as envisaged by Porter (1985) have identified a central role to the integrated logistic function to make a major contribution to the competitiveness and growth of a business. This integration involves the primary activities, namely the inbound and outbound logistics, operations, marketing and sales and services across the organizational units of several firms, involved in the supply chain network. An effective management of logistics network can maximize contribution, reduce turnaround times, and make product distribution cycle shorter and more efficient. While planning such logistics, the inbound logistics which spans sourcing and procurement, poses problems related to where to acquire materials and components, where to store, how much to store and how to retrieve from stores, etc. On the other hand, the outbound logistics which spans post-manufacturing delivery into distribution channels and sales outlets poses problems related to what markets to serve, what modes of transport to engage and when to ship, etc. In the case of market-driven manufacturing, the logistics of manufacturing such as what to produce, how much to produce, when to produce, etc., is bound to depend on the outbound logistics. The manufacturing strategy and decisions combined together with inboundand outbound logistics strategy and decisions enable the supply chain to become more efficient and responsive, and helps the organization to respond to the changing demand-supply scenarios at minimum cost and time. Some of the issues related to the outbound logistics for those organizations, which manufacture and distribute bulk materials such as cement and fertilizers, revolve around many questions that remain answered using management tools and techniques. What form of transportation - by road, by rail or by sea - is ideal to deliver the material? What size of the fleet and which routes to optimize the distances and reduce costs without compromising on the delivery schedules? How to reduce losses due to damage and pilferage? How to streamline the number of stock points or depots reducing inventory based on demand and rationalizing delivery based on demand, consumer segments and price realization. To get the answers, the logistics management systems run algorithms simulating the output under varying inputs. Taking the plants and market locations fixed the software-enabled models run various permutations and combinations to decide modes of transport, fleet sizes, route-planning to locations of depots or supply points to work out optimum solutions.

 
 

Systems Management Journal, Supply Chain Management, Online Transaction Systems, Enterprise Resource Planning Systems, Decision Support Systems, Management Tools, Information Systems, ERP Software Packages, Transaction Processing Systems, Distribution Management, SAS Software System.