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The FedUni Journal of Higher Education   


November '10
Focus

To survive and thrive, living organisms, industries, and institutions—including higher education—must evolve or adapt to the changing environments. Today, higher education has entered an unprecedented period of globalization with what has come to be known as ‘knowledge economy’

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Estimating the Economic Return and Cost to Different Degree Programs: A Case Study of Public Sector in Pakistan
Academia-Industry Interface in Management Education: A Model for Engagement
Legal Issues and Concerns of Internship in India
National University of Singapore (NUS) Business School: Christopher Earley's Brand Building Strategies
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Estimating the Economic Return and Cost to Different Degree Programs: A Case Study of Public Sector in Pakistan

-- Malik Fahim Bahsir, Mazhar Iqbal,
Khalid Zaman and Iqtidar Ali Shah

Education is a key factor for the growth of human capital. Human capital is directly related to economic growth and development of a country. This paper looks at the economic returns and cost to different fields of study in Pakistan. To assess the return to education, two main degree programsmaster's and professional bachelor'sare taken into account. Benefits to the individual have been calculated using the government pay scale. Household income data and individual expenditure have been used for calculating per capita educational expenditure. This data has been derived from Pakistan Social and Living Standard Measurement Survey (2004-05). The data is analyzed using Net Present Value (NPV) and Internal Rate of Return (IRR). The result reveals that the rate of return calculated for master's's degree is 26.52% which is comparatively more than professional bachelor's degree as it is calculated as 23.83%. The results presented in this study are important to government, academic, and policy makers.

Article Price : Rs.50

Academia-Industry Interface in Management Education: A Model for Engagement

-- K Sasidharan and Salil S

Higher Education Institutions (HEIs) are increasingly trying to address the demand for better institutional collaborations. In this context, the question of interface initiatives between higher education and industry has become highly topical. This paper presents various models of collaboration between industry HEIs. The interface between HEIs and industry in the Indian context are analyzed through selected case studies. A comprehensive list of current and possible forms of industry engagements by higher education institutions is identified and these are grouped into different cells for institution-industry interfaces. This paper concludes by presenting a matrix for collaboration in management education, as an indicative proposal. As institutions are continuously looking at methods to improve themselves, the implication of industry interfaces on educative process and its link with action learning are suggested for future studies.

Article Price : Rs.50

Legal Issues and Concerns of Internship in India

-- Neeta Jain

Internship programs are the most important part of modern education. The basic idea of internship program is to fill the gap between theory and practice by sending the students to the real workplace. The benefits of internship are enormous. But internship also has its other side. The other side is of legal aspects. Any ignorance or unawareness of legal issues and concerns may spoil the career of a student, image of the university, relationship between the corporate and university. These issues may cause problems in personal and professional life of different stakeholders of internship. Even though there have not been any separate legal guideline/law on internship in India, there are many legal issues at real workplace, supposed to be followed by an intern. The key stakeholders of an internship program are the intern, the university, and the employer/company. This paper discusses the legal issues which are likely to be encountered by these stakeholders during internship in the context of India. It also discusses some protective measures.

Article Price : Rs.50

National University of Singapore (NUS) Business School: Christopher Earley's Brand Building Strategies

-- H Ramaseshan Iyer and Sumit Kumar Chaudhuri

In the 21st century, with family businesses restructuring themselves and Multinational Corporations (MNCs) expanding their operations, the demand for management education in Asia is burgeoning. Due to visa restrictions and the high fee structure in the US, an increasing number of prospective Asian MBA applicants are turning to non-US destinations like Europe, Singapore and Australia. Management institutes in these locations are reorienting themselves to meet the increasing demand by(1) Sprucing up their infrastructure; (2) Revising their curriculum; (3) Inducting world-class faculty; and (4) Entering into collaborative agreements with leading international B-schools. To keep pace with these new trends, the B-school at the National University of Singapore (NUS), which is already known for its world-class executive MBA program, is trying to upgrade its programs to global standards.

Article Price : Rs.50

Rethinking Learning for a Digital Age: How Learners are Shaping Their Own Experiences

Authors: Rhona Sharpe, Helen Beetham,
and Sara de Freitas

Reviewed by Y Malini Reddy

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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