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Portfolio Organizer

December '03
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Letters to the Editor Investment Wordscan Roundup ...Thoughts to think of Global Exchanges Corporate Folio	Interview Research Summary Follow up Book Summary Bookshelf Horizon Indicators

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Indian Pension Sector: The Big Change Commeth

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Pension Funds: Manna for Capital Markets

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Commodity Markets: The Silver Lining

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COVER STORY

Indian Pension Sector: The Big Change Commeth

-- G Kumaraswamy Naidu, Ali Mohammad Anwer

On January 1, 2004, Pension Funds will come into force in India. Government servants will have to subscribe to them. This article looks at the present provident fund system, its drawbacks and sheds light on the proposed system.

Article Price : Rs.50

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Pension Funds: Manna for Capital Markets

-- Ali Mohammad Anwer

It is projected that pension funds will be next to only banks in terms of size over the next 10 years. Therefore, management of these funds is critical to the Indian financial system. This article looks at the management of these funds and how pension funds will effect various markets.

Article Price : Rs.50

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MUTUAL FUNDS

Hedge Funds: Do They Really Add Value?

-- Larry Swedroe

Hedge funds are too narrowly focused and equally mysterious instruments. This article explains hedge funds and differentiates them from `normal' mutual funds.

DEBT MARKETS

Debt funds: Still safe?

-- Sunil Nayanar

Investors have reaped high returns from debt funds for the past two years. The party is almost over now. But the die hard debt investors need not pull out their money as debt funds still yield better than bank deposits.

COMMODITY MARKETS

Commodity Markets: The Silver Lining

-- David Morgan

For the first time in last 20 years, the commodity markets or specifically the Commodity Research Bureau (CRB) Index has outperformed both the stock and bond markets. This is an important shift and very few investors are aware of this fundamental undercurrent that is taking place now!

Article Price : Rs.50

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INDUSTRY ANALYSIS

Paper and paperboards: A Better Script in the making

-- S Vaidya Nathan S

The paper and paperboard industry is on the growth path. This growth is being fuelled by demand from China and Asian countries. A bright future awaits the industry in the medium-term.

Global Executive Summaries

Argentina Sees Revival of Private Equity Players
How Domestic Capital Markets affect country Creditworthiness?
Putnam Funds: Desperate Measures
World Economy: Flying on One Engine
Golden Opportunities
Emerging Markets Aren't as Risky as you think
Focusing on our Best Ideas
Is Your Company Living on Borrowed Time?

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management

Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.

International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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