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When two or more people are in the same place and are aware of each other
being there, then communication is said to be taking place, no matter how subtle or
inadvertent it may be. Even without vocalizations, an onlooker may be using prompts of
stance (posture), facial manifestation, and garb to impact other's role, poignant
situation, persona or intents. Even though no communication may be aimed at, people
receive messages through forms of non-verbal conduct. This is a significant thrust for
those working in people-centered vocations, who require to foster an awareness of
the assortment of prompts entailed in interpersonal communication. Hartley (1999)
suggests that interpersonal communication includes the following aspects:
non-verbal communication, reinforcement, questioning, reflecting, opening and closing,
explanation, listening and self-disclosure.
Although interpersonal communication can include oral, written, and
non-verbal forms of communication, the term is by and large related to spoken communication
that takes place between two or more individuals in person. Some of the types
of interpersonal communication that are generally used within a business
organization comprise staff meetings, formal project discussions, employee performance reviews,
and informal chit-chats. Interpersonal communication with those outside the
business organization can be in various forms, too counting client meetings,
employment interviews, or sales visits. So as to comprehend the principles of effective
interpersonal communication, it is beneficial to look at the fundamental process of communication. |