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The IUP Journal of Bank Management


February' 08

Focus

Perfect competition among the market participants is the most cherished phenomena, for it facilitates minimum prices to the consumers besides maximizing allocative efficiency.

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Competition and Market Power in the Indian Banking Industry in the Post-Reform Scenario
Macroeconomic Determinants of Asset Quality of Indian Public Sector Banks: A Recursive VAR Approach
Operational Efficiency of Foreign Banks Operating in India: A Non-Parametric Model
Financial Performance of Banks in India
Customer Perception of E-Banking Services of Indian Banks: Some Survey Evidence
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Competition and Market Power in the Indian Banking Industry in the Post-Reform Scenario
- - Satish Verma and Rohit Saini

This study focuses on the level of competition and market power in the Indian banking industry. Using an unbalanced panel for 15 years from 1992-2006, we find that Indian banking industry is characterized by a relatively higher degree of competition compared to that of its counterparts particularly in the European countries. The average mark-up over marginal cost has been 10% during the study period. We also find that the foreign banks charged nearly twice the mark-up as compared to that charged by Public and Domestic Private Banks. Further, the average mark-up level is found to decline substantially from 20% at the beginning of reforms to 5% in 2006, reflecting a sharp decline in market power with the banks during the period under consideration.

Article Price : Rs.50

Macroeconomic Determinants of Asset Quality of Indian Public Sector Banks: A Recursive VAR Approach
-- Basabi Bhattacharya and Tanima Niyogi Sinha Roy

This paper undertakes a Macro Prudential Analysis (MPA) of credit risk, the predominant risk category of Indian Public Sector Banks (PSBs). Assuming bank-specific shocks to be nil at the micro level, the paper employs a recursive Vector Auto-Regression (VAR) methodology to examine the transmission of shocks from major macroeconomic variables on the default rate of banks. The VAR model is applied to monthly data from the period 1994-2003. This is the first attempt in the Indian context that studies the links between asset quality and macroeconomic shocks using the VAR model. There is no evidence of cyclicality and procyclicality at one month lag as revealed by Granger causality tests. However Impulse Response Functions reveal the existence of cyclical and procyclical patterns over two months. Further shocks to exchange rate and monetary policy significantly affect bank asset quality. The implication of this study is that with the forthcoming Fuller Capital Account Convertibility (FCAC), banking sector in India is likely to be under increased stress in view of the exchange rate volatility and consequent rise in interest rates. In this scenario monetary policy emerges as an important precondition for banking stability. It may be suggested that the authorities need to take a balanced overview of financial stability in aggregate rather than focusing on price stability alone.

Article Price : Rs.50

Operational Efficiency of Foreign Banks Operating in India: A Non-Parametric Model
-- V K Shobhana and G Shanthi

Liberalization of the Indian financial sector has thrown open the doors for Foreign Banks (FBs) to spread their wings far and wide. This has resulted in an increasingly competitive environment in the Indian banking industry. Consequently, many FBs, with their financial muscle power, have attained commanding heights in India. This paper assesses the operational efficiency of FBs in India using the data for the period 1996-97 to 2004-05. The authors use ANOVA (Analysis of Variance) to find that there is no significant relationship between operational efficiency and variables such as size of assets, branch network and stall strength.

Article Price : Rs.50

Financial Performance of Banks in India
-- Harish Kumar Singla

The present study was undertaken to examine and understand how financial management plays a crucial role in the growth of banking. It is concerned with examining the profitability position of the selected sixteen banks (BANKEX-based) for a period of five years (2000-01 to 2006-2007). The study reveals that the profitability position was reasonable during the period of study when compared with the previous years. Return on Investment proved that the overall profitability, and the position of selected banks was sustained at a moderate rate. With respect to debt equity position, it was evident that the companies were maintaining 1:1 ratio, though at one point of time it was very high. Interest coverage ratio was continuously increasing, which indicated the company's ability to meet the interest obligations. Capital adequacy ratio was constant over a period of time. During the study period, it was observed that the return on net worth had a negative correlation with the debt equity ratio. Interest income to working funds also had a negative association with interest coverage ratio and the Non-Performing Assets (NPA) to net advances was negatively correlated with interest coverage ratio.

Article Price : Rs.50

Customer Perception of E-Banking Services of Indian Banks: Some Survey Evidence
-- R K Uppal

In the post-LPG (Liberalization, Privatization and Globalization) era and Information Technology (IT) era, transformation in Indian banks is taking place with different parameters and the contours of banking services are dynamically altering the face of banking, as banks are stepping towards e-banking from traditional banking. On the basis of five-point likert-type scale, this paper empirically analyzes the quality of e-banking services in the changing environment. With different statistical tools such as weighted average method and ranking, the paper concludes that most of the customers of e-banks are satisfied with the different e-channels and their services, but the lack of awareness is a major obstacle in the spread of e-banking services. The paper also suggests some measures to make e-banking services more effective in the future.

Article Price : Rs.50

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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