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The IUP Journal of Operations Management


February' 08
Focus

To cope with the growing complexity in the real manufacturing environment, developing realistic yet not too complex mathematical models plays an important role in decision making at the operational level.

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Order Level Lot Size Inventory Model for Weibull Distributed Deteriorating Units Having Salvage Value with Price Breaks
Powers of Two-Based Heuristic for Job-Shop Scheduling
Development of Optimum Transportation Plan from Raw Coal Feed to Washeries of a Coal Producing Company Using Stochastic Programming Approach
Modified Method for Evaluation of Risk Priority Number in Design FMEA
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Order Level Lot Size Inventory Model for Weibull Distributed Deteriorating Units Having Salvage Value with Price Breaks
-- Nita H Shah, Poonam Pandey and Ravi Gor

The objective of this study is to develop a deterministic inventory model with price breaks, pricing and partial backordering when the units in inventory are subject to deterioration with respect to time. Weibull distributed deteriorating units are considered. Most of the researches on deteriorating items consider deterioration to be a complete loss. Here, the salvage value is associated with the deteriorated units. The demand rate is a decreasing function of selling price. The decision variables maximize the profit. The results of this study are relevant to retailers of deteriorating items in a competitive environment. A numerical example is given to validate the mathematical model developed.

Article Price : Rs.50

Powers of Two-Based Heuristic for Job-Shop Scheduling
-- V Mahesh, Sandeep Dulluri, A Chennakesava Reddy and C S P Rao

This paper deals with makespan minimization of a job shop. The job-shop scheduling problem with the makespan criterion is certainly an NP-hard case, hence optimization algorithms are ruled out in practice. It is therefore unrealistic to try obtaining a solution through a commercial solver in polynomial time. This paper proposes a computationally effective heuristic, which is based on the powers of two policy in inventory, for solving the minimum makespan problem of job-shop scheduling. It also proposes bounds for makespan, to validate the results obtained by the proposed heuristic. An increase in resource utilization is noted as an important by-product of the proposed heuristic.

Article Price : Rs.50

Development of Optimum Transportation Plan from Raw Coal Feed to Washeries of a Coal Producing Company Using Stochastic Programming Approach
-- Chandan Bhar

Transportation problem decides the transportation routes for allocating production of various plants to several warehouses with an objective to satisfy the demands of the warehouses, taking into consideration the supply constraints of the plants at minimum possible transportation cost. In case of a transportation model, the parameters of the system are assumed to be deterministic in nature. But in real life situation, parameters are random in nature. In this study, a case of distribution of coal from collieries to washeries of a coal producing company has been undertaken. The outputs of collieries as well as the demand of washeries were random in nature. Chance constrained programming technique, a technique of stochastic programming approach, has been used to solve this transportation problem and to obtain the optimum transportation routes for supplying coal from collieries to washeries. The results obtained from this study will help the organization to decide the optimum routes for transporting its coal from collieries to washeries.

Article Price : Rs.50

Modified Method for Evaluation of Risk Priority Number in Design FMEA
-- N Sellappan and R Sivasubramanian

FMEA (Failure Modes and Effects Analysis)is a systematic method used to investigate and evaluate the potential failure of a product or a process. For each failure mode, the team assesses the severity, the likelihood of occurrence, and the difficulty of detection of the failure mode. These are ranked in numbers between 1 and 10. The product of these numbers is called the Risk Priority Number (RPN). Actions are developed to reduce the RPN, which are then recommended. Priority is given to the highest RPN value and severity value. The traditional FMEA technique has limitations when, two or more failure modes have the same RPN and the team has a disagreement in the ranking scale for severity, occurrence and detection. This paper presents a new approach to overcome these limitations while evaluating RPN in Design FMEA.

Article Price : Rs.50

Nestlé: Streamlining Operations
-- C Vijaya

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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Operations Management