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The FedUni Journal of Higher Education   

February '09
Focus

The role of higher education in today's world is immense, complex and vital. A wide range of challenges and opportunities are emerging, most significant of which are the challenges associated with the shifting perspective of knowledge itself, which are strongly influencing the role and responsibility of the institutions of higher learning.

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Humboldt's Unity of Research and Teaching: Influence on the Philosophy and Development of Higher Education in the US
The Need of Region-Specific Resource-Focused Education for Affiliated B-Schools in Andhra Pradesh
Strategies for Technology-Based Learning in Higher Education
Process Mapping in Educational Institutions—A Tool to Enhance Knowledge-Based Approaches A Study of the Distance Education System
Should We Trust Students' Evaluations? A Study in an Italian University
Marginalization of School Dropouts in the New Economy
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Humboldt's Unity of Research and Teaching: Influence on the Philosophy and Development of Higher Education in the US

-- Frankie P Albritton Jr.

The 19th century German model of higher education, with its emphasis on the unity of teaching and research and graduate education, was the model emulated by several of what were to become the most prestigious universities in the US. The German model has its origins in the philosophy of the German Wilhelm von Humboldt. This university model played a significant role in the economic ascendance of Germany in the late 1800s, and was a precursor to the development of outside agency funded large-scale university research. This model of research, combined with the extreme level of faculty independence, also played a role in the rise of German militarism in the 20th century. Finally, the German university system, based on the Humboldtian model, illustrates the difficulty of attempting to both maintain elite research universities and allowing mass access. The influence on higher education in the US and the lessons to be learnt from the German university system are valid reasons for learning more about Wilhelm von Humboldt and his university model.

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The Need of Region-Specific Resource-Focused Education for Affiliated B-Schools in Andhra Pradesh

-- Tapal Dulababu

Education is an essential cog in the wheel of human progress. Management education has been growing due to the spurt in demand for management graduates. In Andhra Pradesh (AP), there has been an unusual and revolutionary growth of B-Schools since 1996. However, the performance of B-Schools, in terms of placements and average salary, has been lagging dismally, leading to significant unemployment among MBAs produced by the universities and their affiliates. This paper discusses the need of region-specific resource-focused education as a differentiating dimension, which would potentially reverse the aforesaid trend and primarily improve the effectiveness of management education in AP.

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Strategies for Technology-Based Learning in Higher Education

-- Ioan Andone and Napoleon-Alexandru Sireteanu

Most of the universities, nowadays, are struggling to enhance the professional experience and skills of their personnel in order to efficiently utilize the new technologies in their teaching activities. The pressure for this comes from many sources, including employers who are demanding graduates with generic as well as domain-specific skills, from students themselves who expect using technologies in their learning, and from institutions that want to take advantage of the opportunities afforded by the new delivery methods. Semantic web-based education has become as ubiquitous as the web is today, but is not yet a reality. At the moment, it is a futuristic vision founded in current developments in Internet technologies, and the semantic web in general. This paper proposes an approach for universities to apply emerging technologies in their educational activities. It also explores the idea of providing teachers with access to, and skills in the use of, technology-based learning tools, whose design and use are derived from learning needs, and proposes a teaching strategy for MSc in Business Information Systems.

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Process Mapping in Educational InstitutionsA Tool to Enhance Knowledge-Based Approaches A Study of the Distance Education System

-- Shulagna Sarkar

With most nations striving hard towards globalization, quality education has become a compulsion for all, in order to survive. One such mode of quality education is the distance mode. Education through the distance mode is a boon to the several underprivileged and illiterates who are in need of jobs, yet simultaneously seek to continue further education. Considering such a high significance of the distance mode of education, handling knowledge becomes important. In this paper, process mapping is recognized as a technique to identify the grey areas of the distance education system, and how ultimately it provides a platform to enhance knowledge.

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Should We Trust Students' Evaluations? A Study in an Italian University

-- Daniel Piana and Tommaso Agasisti

The progressive reduction of public resources for higher education has led many governments to rethink their organizations to become more managerial, altering the balance between central governments and academic institutions, and increasing the decentralization of responsibilities. In this context, an accountability system becomes fundamental, and evaluation of teaching acquires two main purposesthe external certification of results achieved by a single university and the scientific support of the decisional process. This paper focuses on the second aspect, investigating the principal drivers of students' satisfaction at Politecnico di Milano (Italy), by analyzing the findings of the teaching quality survey in the academic year 2005-2006. It was found that students' evaluations are focused on `core' aspects of teaching, such as professors' abilities and clearness, and the provision of teaching support, providing evidence of the possibility to use these evaluations for really improving teaching activities. Based on these results, the paper suggests the use of students' evaluations for managerial purposes.

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Marginalization of School Dropouts in the New Economy

-- Devi Prasad Mahapatra

Life has become miserable for Ramu Naik, even when the whole country is making remarkable progress with path-breaking developments on the economic front. Unable to grapple with the financial problems faced by his family staying in Madhapur, the emerging IT hub of Hyderabad, India, he abandoned his career dreams for a petty job in the parking slot of Cyber towers, thus displaying the hollowness of the argument put forward by the so-called neo-liberal economists who claim that `India is shining'. The above incident brings to light the paradoxical situation emerging across the country. Though the decision to support the family by leaving education halfway gets endorsed by the near and dear ones, it denies social justification. It is not the story of Ramu Naik alone, as we keep finding similar cases in society, depicting the inherent scenario where the school dropouts have become the victims of many socio-economic ills. Call it `marginalization' or `segregation', this is forcing the school dropouts to seek their livelihood in the informal sector as an alternate lifestyle. In this article, an attempt has been made to highlight some issues related to school dropouts by showcasing one initiative taken by Dr. Reddy's.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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