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The IUP Journal of Management Research :
NGOs: Roles and Responsibilities
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This article discusses the distinctive roles played by the NGOs aiming primarily at the well-being of the society. It also discusses the responsibilities of NGOs towards the people by looking after their needs and empowering them with both financial and non-financial support. NGOs play an important role in bridging the gap between the government, its agencies and the society. The NGO movement is a global reality with wide acceptance. NGOs focus on one or more causes for one or more sections of society and try to uplift the wider section of society.

 
 
 

The World Bank defines NGOs as “Private organizations that pursue activities to relieve suffering, promote the interests of the poor, protect the environment, provide basic social services, or undertake community development”. In wider usage, the term ‘NGO’ can be applied to any non-profit organization which is independent from government. NGOs are typically value-based organizations which depend, in whole or in part, on donations and voluntary services. Although the NGO sector has become increasingly professionalized over the last two decades, principles of altruism and volunteerism remain its key defining characteristics.

The government is supposed to act for the development of the downtrodden society. However, since it has multiple roles to play, it is difficult for the government to take care of each and every section of society. The concept of NGOs have been conceived to cover up this shortcoming of the government. NGOs try to communicate the concerns of a community to the government. Besides, NGOs also act independently for the welfare of society by empowering the people through training and programs, financial support, disaster management, etc.

Joke van Kampen defines advocacy thus: “Advocacy is a process that requires civil courage: The courage to speak out, to stand up, to generate and stir debate and controversy”. He has mentioned components of a successful advocacy for
NGOs (Exhibit 1). How to advocate is also a major concern for most of the NGOs, as it may create a chaos in communication process if not properly guided. There are three advocacy methods for NGOs (Table 2), i.e., networking, conferences and protests. Each has its strength and weakness but how to get the work done is the essence of these methods.

 
 
 

Management Research Journal, NGOs, Non Governmental Organizations, Private Organizations, Community Development, Voluntary Services, Civil Society Organization, Crisis Intervention, Water Resource Management, Drucker Foundation, PCRA, Petroleum Conservation Research Association, Technical Advisory Services.