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Professional Banker

March' 07
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Changing Face of Indian Banks
SEZs : Too Small and Too Many
Financial Intermediaries in the 21st Century : Facilitators or Change Agents?
The Magnets of Product and Alliances in Banking Sector
Social Banking : The Need of the Hour
Financial Inclusion and the Indian Banks
Foreign Direct Investment in Banking Sector : A Boon in Disguise
Social Banking : An Indian Perspective
Residual Risk : An Onlooker Banking Risk
Indian E-Payment Systems and their Performance
Linkages between Banks and NBFCs Recent Changes in the Regulatory Framework
     
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Changing Face of Indian Banks

- - Naishadh P Mankad

The latest report of Reserve Bank of India (RBI), on trends and progress in banking, demonstrates how traditional shibboleths in banking have become more market-oriented. Briefly speaking, five structural changes typify the evolution of banks in the last decade and a half. Banking infrastructure looks quite different today as the ATM has caught up customers. There are 21,000 ATMs as against 55,000 branches, pegging the ratio of ATMs to branches at 2:6. - Interestingly, around half of the ATMs are off-site ones, which mean that they double up as branches for basic services.

Article Price : Rs.50

SEZs : Too Small and Too Many

- - Katuri Nageswara Rao

India has an ambitious plan of commissioning large number of small Special Economic Zones (SEZs), relying essentially on the Chinese model. But the SEZs in China are very big, strategically located and fairly successful in attracting substantial FDI inflows. To follow this success path, Indian model needs a re-examination.

Article Price : Rs.50

Financial Intermediaries in the 21st Century : Facilitators or Change Agents?

- - R Subramanian

Most people do not enter financial markets directly but use intermediaries or middlemen. Commercial banks are the major Financial Intermediaries (FIs). However, in macroeconomics, mutual funds, pension funds, credit unions, savings and loan associations and insurance companies are also important FIs. They provide two important advantages to savers: less risk and liquidity. FIs need to have an agenda of not only satisfying the customer needs, but also to foresee the future trend. In this context, the role of the FIs in the 21st Century is discussed with a research perspective.

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The Magnets of Product and Alliances in Banking Sector

- - Ajaya Kumar Mohanty

The liberalizations in financial sector led to heavy hammering on the interest rates, which ultimately, reduced the spread available. This state of affairs resulted in multifarious churning up of thoughts and led to new horizons of hope. Indian banking, in the recent years, with high hopes of becoming the Financial Super Markets and with the sole aim of increasing income and profit has started designing innovative ideas.

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Social Banking : The Need of the Hour

- - Amandio FC da Silva

Social banking has different definitions in different parts of the world, but its main objective is the upliftment of the poor and downtrodden. The Indian Government has made efforts to start Regional Rural Banks (RRBs) and rural cooperative banks to help certain sections of the society by extending financial assistance and making them self-reliant. However, given the fact that India is the second most populated country in the world, much more has to be done to achieve the objective.

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Financial Inclusion and the Indian Banks

- - TN Ramakumar

Financial inclusion means extending the banking habit among the less privileged in both urban and rural India. RBI's guidelines, along with its promotion of `no-frills' savings bank account, are meant to serve the objective of greater financial inclusion. In a country, as vast as India, access to financial services like banking and insurance is denied to almost 60-80% of its population. But as Claessens, Professor of International Finance, University of Amsterdam, points out, access to financial services is no panacea though there are definite causal links between financial access, economic growth and poverty reduction.

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Foreign Direct Investment in Banking Sector : A Boon in Disguise

- - Kunal Badade and Medha Katkar

India's role as an engine for global growth has been limited by the still relatively closed nature of its economy. As the ceiling rates are not increased, FDI in the financial sector is not getting a viable environment. But the foreign investment is finding its own way to enter the Indian economy. FDI plays a vital role in the economy because it not only provides opportunities to host countries for enhancing their economic development but also opens new vistas to home countries to optimize their earnings by employing their ideal resources.

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Social Banking : An Indian Perspective

- - Meenu Bhatnagar

The article focuses on the Indian social banking programs, which are designed to meet the challenge of uplifting the poor people from the depths of abject poverty. Social banking plays a pivotal role in poverty alleviation through a network of commercial banks, cooperative banks, Regional Rural Banks(RRBs), microfinance institutions, primary agriculture credit societies and Self-Help Groups (SHGs). The article discusses the role of policy interventions through five-year annual plans, phases of development of social banking, the function of Indian banking system in the eradication of poverty and the future of social banking.

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Residual Risk : An Onlooker Banking Risk

- - SK Bagchi

`Residual' implies a subject, an object or an issue which is left over from a total mass, magnitude or quantity, but possesses an overall significant effect. In banking risk family, the credit risk dominates, followed by market risk and operational risk. Residual risk, however, has no place of pride, though, at times such a risk may create catastrophic effecta sudden fatal misfortune on the well-being of a bank. Probably, this is why the Basel Committee treats residual risk as an integral part of Basel Accord II.

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Indian E-Payment Systems and their Performance

- - B Manoharan

The banking sector could not remain an exception when human life-style is heavily influenced by electronics. Banking, today, has become more complex with different products and services stemmed from reliance on automation and technological change. It has evolved from a manual-intensive industry into a highly automated and technology-dependent entity. Intense competition has forced banks to rethink the way they operate their business. They had to reinvent and improve their products and services to make them beneficial and cost-effective. Technology, in the form of electronic banking, has made it possible to find alternate banking practices, comparatively, at lower costs. There is a huge opportunity waiting to be discovered in the Indian E-Payment arena.

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Linkages between Banks and NBFCs Recent Changes in the Regulatory Framework

- - Reena Ray

Non-Banking Financial Companies (NBFCs) play a crucial role in broadening access to financial services and enhancing competition and diversification of the financial sector. They are increasingly being recognized as complementary to the banking system, capable of absorbing shocks and disperse risks in times of financial distress. The application of different levels of regulations to the activities of banks and NBFCs has given rise to some issues. RBI has tried to plug the loopholes in these issues and has recently modified the regulatory framework.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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