The book is ideal for beginning practitioners. Each
skill has been discussed using clear, jargon-free language
followed by a conversation or dialogue between the client
and the therapist demonstrating different uses of each skill.
However, the dialogues used throughout the text emphasize
only one communication skill at a time, whereas a combination
of skills can be used. Personal differences are discussed
in communication styles and care is taken to adapt the skills
to different multicultural backgrounds. Each chapter of
the book deals with one skill at a time, which is illustrated
through roleplay exercises, dialogues and conversations.
This book is written with a need to fully equip the reader
with the necessary communication skills used in psychotherapeutic
settings. It is useful not only for clinicians but also
for counselors, relief workers, group facilitators, human
resources, managers, physicians, rehabilitation and social
workers, and volunteers. There are five chapters in the
book.
The
first chapter of the book defines therapeutic relationship.
It highlights the differences between casual relationships,
which involve family and friends on one hand and peer group
on the other. Providing guidance to family and friends in
an informal manner is quite different from the formal guidance
rendered. The process is done in four domains namely the
therapeutic process, social and emotional aspects, professionalism
and self-disclosure. In the therapeutic process, people
are free to select their friends on the basis of appearance,
interests and talents. Social relationships start in various
ways by introductions through friends, conversations at
parties or through internet contact. These relationships
may end due to differences. Time is another factor which
is not given importance in informal relationships. Also,
social contacts are not goal-directed. Social conversations
have no limitations and are often laced with casual advice
and recommendations.
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