The article is about four people named—Everybody, Somebody, Anybody and Nobody. There was an important job to be done and Everybody was sure that Somebody would do it. Anybody could have done it but Nobody did it. Somebody got angry about that because it was Everybody's job. Everybody thought Anybody could do it, but Nobody wouldn't do it. It ended up that Everybody blamed Somebody, when Nobody did what Anybody could have done.
This could well be the story in many institutions which are managed by a large number of people. Does it happen in your organization? Is there Role Clarity in your organization? If not, is there a solution?
Organizations must first visualize what they aim to become. The first creation is always in the mind. It cannot be otherwise. Organizations, therefore, formulate their vision and mission statements which will guide them to be focused on what they must be doing and what they are doing. A mission is what an organization does, its action; a vision is what an organization would like to be as a result of the action that it takes. That is to say mission equals the action; vision is the ultimate result of the action. The actions which are taken are not independent decisions taken by the employees. They are all roles that are fulfilled by each employee of the organization. Roles are nothing but the set of expected behavior patterns attributed to someone occupying a given position in an unit. The understanding of the expected behavior pattern (role clarity) and execution of the same is what differentiates a successful organization from others. |
