The IT and ITES sector is growing at around 30% per annum and, therefore, the learning and development function needs not only to keep pace but also proactively address the business needs effectively. The global dimension in a multi-cultural environment of this business calls for flexibility, scalability and reusability of various processes and techniques which exploit the power of Internet and Web technologies. This article attempts to describe the current trends in the technical, functional and behavioral skills as well as the leadership development aspects of the learning and development function as a business enabler.

The Information Technology (IT) and the IT-Enabled Services (ITES) sector is by now recognized as the sunrise industry worldwide and is generally growing at a rate of around 25%-30% every year. A growth rate of this dimension needs a very robust and flexible support in the learning and development function to keep the parameters for growth always above the curve. Most of the leading organizations worldwide have adopted a flexible and blended approach, using the advancement in technology and behavioral sciences to great advantage. Let's look at current trends in learning and development as a business enabler.

Scalability: The process should lend itself for scaling up proactively to meet the accelerating growth of an organization, in a multi-cultural global environment. Most of the growth in this industry is through increased staffing, generally from the base level. Organizations should continuously maintain the necessary talent pool to seize opportunities for expansion and diversification.

Reusability: It takes enormous time and investment to create learning assets. These assets should be dynamically updated and converted to repositories for reuse and customization where necessary.

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