Welcome to Guest !
 
       IUP Publications
              (Since 1994)
Home About IUP Journals Books Archives Publication Ethics
     
  Subscriber Services   |   Feedback   |   Subscription Form
 
 
Login:
- - - - - - - - - - - - - - - - - -- - - - - - - - - - - -
-
   
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 
The IUP Journal of Business Strategy

September '08
Focus

Corporate strategy is not only about competition for an organization, but also about the relationships existing within them. The first paper, "An Investigation of the Differential Impact of Supervisor and Subordinate-Rated Leader-Member Exchange on Career Outcomes",

Articles
   
Price(INR)
Buy
An Investigation of the Differential Impact of Supervisor and Subordinate-Rated Leader-Member Exchange on Career Outcomes
Pursuing EVA Through Tata Steel's Perspective
Strategies for Brand Godrej Interio: A Competitor Study and Customer Survey
Sime Darby Berhad: The Birth of a New Malaysian Global Champion
Strategies for Power Acquisition from an Indian Management Thought: The Panchatantra
Select/Remove All    

An Investigation of the Differential Impact of Supervisor and Subordinate-Rated Leader-Member Exchange on Career Outcomes

-- Magdalene Ang Chooi Hwa, Muhamad Jantan and Mahfooz A Ansari

Using a sample of 229 employees and their 109 immediate supervisors from 63 organizations in Northern Malaysia, we tested the hypothesis that the quality of Leader-Member Exchange (LMX) would have differential impact on career outcomes depending on whether it was rated by the supervisor or the subordinate. As expected, we found that the employees' perceptions of the quality of exchanges differed from those of their supervisors. Interestingly, supervisor-rated LMX significantly predicted salary progression and promotability, whereas subordinate-rated LMX significantly predicted career satisfaction. The results also revealed that supervisor-rated LMX and subordinate-rated LMX did not interact significantly to impact career outcomes.

Article Price : Rs.50

Pursuing EVA Through Tata Steel's Perspective

-- Ankit Kumar Gandhi and Prabina Rajib

Due to an easier access to global sources of low-cost capital, a paradigm shift from `operational excellence' to `performance in financial markets' has occurred in the Indian steel sector. Tata Steel being a leading player also became the first Indian company to incorporate Economic Value Added (EVA) into its vision for 2007. In the light of Tata Steel's recent M&A drive, the study elaborates on the necessity of EVA and the company's approach towards incorporating a financial measure like EVA into the everyday decision-making system. Additionally, it provides empirical evidences, using primary and secondary data, for the impact of EVA on Tata Steel's overall performance.

Article Price : Rs.50

Strategies for Brand Godrej Interio: A Competitor Study and Customer Survey

-- V Syam Nair, R Patnaik and P K Sahoo

The research entails a detailed study of Godrej Interio products—Office and Home, its competitors, customer segment, satisfaction levels and brand awareness. The project also brings out the major factors which are considered by a consumer before going for the purchase of branded furnitures. The main purpose of the article is to give insight into a detailed market study, conducted in order to identify the various dimensions associated with Interio Products in the market. Established players like BP Ergo, Featherlite, Durian, etc., in the domestic market for modular furniture systems are now integrating research into the behavioral patterns at Indian workplaces, with design, to offer value-added solutions to customers. Sensing this, Godrej Interio is giving a lot of importance to market research as well as competitor understanding at the national level.

Article Price : Rs.50

Sime Darby Berhad: The Birth of a New Malaysian Global Champion

-- Saju Eapen Thomas

Putting an end to all such speculations, Malaysian Prime Minister, Datuk Seri Abdullah Ahmed Badawi launched Sime Darby Berhad, Malaysia's latest, diversified multinational, on November 28, 2007, exactly a year after the original merger proposal was mooted by CIMB Investment Bank, Berhad. This new entity, carved out from the merger of eight listed companies belonging to the above three groups, has become the largest listed company in Bursa Malaysia (Kuala Lumpur Stock Exchange) with market capitalization of over Malaysian Ringgit (RM) 50 bn (equivalent to $ 17 bn).

Article Price : Rs.50

Strategies for Power Acquisition from an Indian Management Thought: The Panchatantra

-- C Chendroyaperumal

`Survival of the fittest' is becoming an issue of criticality, since it is clear to anyone working in a formal organization that organizations are highly political and power is the name of the game. Power and politics are very closely related to each other and determine the dynamics of the organizational behavior as well as human performance. Political skills largely deal with the acquisition of power. The available literature has identified some specific political strategies for acquiring power. This paper attempts to bring to light, and add to the existing list of strategies, the boss-focused strategies for acquiring power spelt out in Indian management thought with specific reference to The Panchatantra, which, though more than 5000 years old, seems to be relevant and pragmatic even to this day.

Article Price : Rs.50

Search
 

  www
  IUP

Search
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Click here to upload your Article

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

more...

 
View Previous Issues
Business Strategy