The present process of globalization stresses the need to continuously seek
international competitiveness. Thus, firm strategies have been rapidly evolving in the last few
years. Technological advances have exerted a critical influence on this process, modifying
the traditional consideration of competitive advantages due to: new rules of
international competitiveness, relative change in the cost of some resources (labor, transports, etc.),
and the new role of distance and geographical localization as elements of
competitive advantage (López, 2005). This has led to global strategic designs, as reflected in
the configuration of global tourism value chains.
These changes are also taking place within the tourism sector. Go and Pine
(1995) point to the following elements as the cause of increasing competitive
environment: globalization of tourism markets, greater consumer sovereignty, changing firm
strategies, introduction of new technologies in the tourism industry, and the transformation
in marketing channels. Tourism firms are forced to restructure to adapt to this
new environment. Main strategies in this sense are: firm mergers, introduction of new
agents in the market, new management models, and internationalization (Ioannides
and Debbage, 1997; and Bywater, 1998). In other words, global value chains are emerging.
The first objective of this paper is to understand the configuration of global value
chain in the tourism sector. Thus, it identifies the relationships established among the
different participating agents (tour operators, travel agents, Global Distribution Systems
(GDS), reservation centers, hotels, airlines, Destination Management Organizations
(DMO), etc.). As the second objective, it analyzes the position of Andalusian tourism firms
in global value chains, with data obtained from several
case studies carried out on Andalusian hotels and travel agents. |