Critics laud the brilliance of Shakespeare's (2002) imagination when he made his
Romeo sing of Juliet: "She speaks, yet she says nothing; what of that?/Her eye discourses,
I will answer it" (Romeo and Juliet, p. 40). They also cherish the Homeric
elegance and Goethean beauty that sing in its voluminous pages the significance of the
emotions that accompany the voices of their characters. However, it is not the beauty or
the theatricality involved in nonverbal communication, but the very essentiality of
the comprehension of the meaning that makes the nonverbal cues indispensable in
a customary conversation. When the nonverbal signal is understood, its message,
paired with the lexical context, makes the interpretation of the sender's meaning complete.
The significant role played by nonverbal communication in a society has
been discussed from a variety of perspectives. Harrison and Crouch (1972) suggest that"in the development of each human being, nonverbal communication precedes
and perhaps structures all subsequent communication" (p. 77). While commenting on
the significance of nonverbal communication in the evolution of human language,
Nolan (1975) notes that "nonverbal behavior precedes verbal behavior in the evolution
of communication" (p. 101). Mehrabian (1968) gave a different dimension to the
researches involved in the nonverbal communication. With his experiments, he was able to
give "specific relative values for (each) components of a communication" (Smith, 1979,
p. 632). Mehrabian (1971) further opines that "total impact (in the listener) = [0.07
verbal + 0.38 vocal + 0.55 non verbal] (of the speaker)" (p. 53). Later he suggests that
"total liking or feeling = 7% verbal liking or feeling + 38% vocal liking or feeling +
55% facial liking or feeling" (p. 44). Thus, he gives primary importance to the
nonverbal communication, to be specific of the facial expressions for the likability of a
particular person during the process of communication. Although studies based on other
settings have reached different conclusions regarding the relative weights of verbal and
nonverbal messages, the importance of the nonverbal domain for communicative
purposes apparently remains beyond any doubts. |