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Professional Banker  


December '09
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Global Crisis and the Role of G 20 Nations
Germany's Bad Bank Plan: Path to Resurgence
Priority Sector Lending: Promoting Inclusive Growth
Financial Health of Cooperative Sugar Mills in Tamil Nadu: A Micro Study
Banks in India: Towards a Paradigm Shift

Alternative Banking: A Modern Practice in India

Microfinance in India: Prospects and Challenges
Mass Banking: Taking Banking Services to Rural Areas
Use of Technology by Banks in India: A Comparative Study
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Global Crisis and the Role of G 20 Nations

-- Katuri Nageswara Rao

The global financial crisis has overwhelmed many economies, causing slowdown and recession. While the subprime mess is the chief contributor for the crisis, global imbalances have also played their role in causing distortions. Counter cyclical polices on the part of banks, financial institutions and the economic policy makers could apply the needed correctives. The G 20 nations have initiated action to tackle the crisis.

Article Price : Rs.50

Germany's Bad Bank Plan: Path to Resurgence

-- T Jyotsna

Germany began the restructuring of its banking system very late while many of its counterparts have done it as soon as the financial crisis cast an effect on their banking systems. Will Germany be in a position to bring back confidence in its ailing banking system?

Article Price : Rs.50

Priority Sector Lending: Promoting Inclusive Growth

-- Gobinda Banerjee

All the efforts of the banking system in the expansion of priority sector credit have led to employment generation and economic upliftment across India. However, still much more needs to be done. There are challenges in rural development that need close attention, particularly in agriculture.

Article Price : Rs.50

Financial Health of Cooperative Sugar Mills in Tamil Nadu: A Micro Study

-- Dr. Jasbir Deswal, Salander Mehra,
Vikas Khandelwal and Anand Singh Kablana

This study attempts to examine the financial health of cooperative sugar mills in the state of Tamil Nadu. Two firms have been selected for the study. While the financial condition of both the firms is below par, relatively speaking, one firm has better financials than the other one.

Article Price : Rs.50

Banks in India: Towards a Paradigm Shift

-- Anu Antony

The Indian banking sector has witnessed major transformation during the last 40 years. It has passed through various phases. In the process, it has embraced superior technology, new products and services that are customer-centric. Indian private banks of old generation, however, face new challenges due to the growing level of competition.

Article Price : Rs.50

Alternative Banking: A Modern Practice in India

-- Kumbhar VM

Banks in India are heading towards modern banking system practices. This brought about drastic changes in the working style of the banks-be it banking services or products or operational methods. The traditional banking system depended heavily on work force, but modern banking is partially or totally machine and technology-based banking. All these developments have led to the creation of facilities that delight the customer as well as an increase in operational efficiency of banks.

Article Price : Rs.50

-- Kartick Das

In the context of the current economic slowdown, it is relevant to talk about creating avenues for those who struggle for basic necessities of life. More than subsidies, the poor need, not just credit, but also access to other services, such as savings, insurance and money transfer.

Article Price : Rs.50

Mass Banking: Taking Banking Services to Rural Areas

-- Vissapragada Srinivas

Modern banks in India have been upgraded with information technology to offer quality services to the customers. This is not only to satisfy the customers but also to meet their needs better and capture new potential markets, particularly rural areas. Most commercial banks in India are expanding their operations to explore the untapped areas by offering various innovative schemes suited for the rural masses.

Article Price : Rs.50

Use of Technology by Banks in India: A Comparative Study

-- Shradha Malhotra Banga

The advent of superior technology has resulted in the creation of very efficient services, such as RTGS, NEFT, ECS, etc. Fuller use of available technology with customer-centricity is a challenge.

Article Price : Rs.50

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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