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Management
HRM Review

September '04
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Exploring the Relationship Between Corporate Strategy and Human Resource Practices
HR Partnering Business Strategy
Corporate Philanthrophy as Strategy
Self-esteem and Self-efficacy: In an Organizational Context
Organizational Performance and Dynamism
Changing Role of Women at Workplace
Flexible Work Options
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Recruiting for the "New Workplace"

-- Laura Benjamin

Mature workers bring a wealth of workplace understanding, life knowledge and a passion to excel. Employment trends among today's youth include a confrontation of highly planned workplace policies and impatience with corporate policies. To attract good talent we must consider what we are as an organization and what we offer to others.

Exploring the Relationship Between Corporate Strategy and Human Resource Practices

-- S Senthil Kumar and Dr. Amitabh Kodwani

HR framework can be best analyzed by using the framework of leadership, managerial and operational roles. HR practices are closely linked with organizational effectiveness. The importance of HR in the new pattern of business is now being realized by the corporate world.

Article Price : Rs.50

HR _ Partnering Business Strategy

-- Andrew Dutta

Triumphant companies have recognized the role of HR in appropriate selection of employees. World economy has shifted from manufacturing to service and knowledge. The new role of HR is to determine the perfect skill essential for the employees to accomplish the organization's strategy.

Article Price : Rs.50

Corporate Philanthrophy as Strategy

-- J Narasimha Rao

We discuss corporate philanthropy as a strategic move for companies. Corporate giving managers believe their firms are becoming increasingly strategic in their philanthropic activities. Most institutional, firm and individual-level influences combine to precipitate strategic philanthropy. The nature of corporate philanthropy is evolving to fit a more competitive marketplace.

Article Price : Rs.50

Self-esteem and Self-efficacy: In an Organizational Context

-- Ashmita N Rao

In the article, we explore the varied aspects of self-esteem and self-efficacy in the context of organizations. Self-esteem and self-efficacy both have a positive effect on employee performance and job-related attitudes. Self-esteem refers to perception of one's self as being capable, important, successful and worthy, while self-efficacy pertains to the belief that one has the ability to perform tasks effectively in various achievement situations.

Article Price : Rs.50

Organizational Performance and Dynamism

-- Dilip Dasgupta

The organization one serves makes clear demands on the employee, in the shape of specific deliverables. Routine operation acts as an alternate for the pursuit of excellence. Unlocking dynamism is not difficult if we understand that we are dealing with responsive people.

Article Price : Rs.50

Changing Role of Women at Workplace

-- Prof. V Venkata Ramani

This article highlights women managers and their role in the global village in the 21st century. Are they moving to the top slots or not? What are the obstacles they face to reach the top? Is the society or their inhibitions psychologically restraining themselves from reaching the top slot? Some of these issues have been examined elaborately in this article.

Article Price : Rs.50

Flexible Work Options

-- E Mrudula and VRP Kashyap

`Flexible work' offers different work styles and employment practices. It encompasses all types of employment practices other than the conventional `9 am to 5 pm' jobs. Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations or job structures, and flexible work arrangements. Employees may choose a different work schedule to meet personal or family needs. Alternatively, employers may initiate altered schedules to meet their customer needs. This article discusses the evolution of FWOs, and the advantages and disadvantages employers and employees face for such an option.

Article Price : Rs.50

 

 
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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