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Professional Banker

February' 07
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A Nobel for a Banker and his Bank
Diversified Asian Financial System Need of the Hour
Implementation of Strategy in Banks : Seven Steps Approach
50 - Points for Effective Monitoring of a Computerized Bank-branch
Core Banking Solutions : Powering the New Age Banking
Indian Banking Random Thoughts
Staff Accountability in Banks: Influence on Credit Expansion
Bank Leadership : An Agenda for Action
The Monetary Policy Review Exercises of RBI
Promotional Schemes for Non-farming Sector by NABARD
Banks and Microfinance : Indian Experience
Kids Banking : Nurturing Future Customers
     
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A Nobel for a Banker and his Bank

-- A Pallavi

Bangladesh Grameen Bank is a success story with regard to microfinance extension. The bank as well as its MD and Founder, Muhammed Yunus, have been recently awarded the Nobel Peace Prize. This bank stresses on social capital, empowerment of women and collective endeavor.

Article Price : Rs.50

Diversified Asian Financial System Need of the Hour

-- Yash Paul Pahuja

Corporates' excessive dependence on bank finance is the major root for many hazardous situations such as 1997-98 financial crises, etc. Politicians take mostly unfavorable economic decisions that help only the smaller part of the economy and family-owned businesses. So larger part of the bank credit is dictated by political decisions rather than economic ones.

Article Price : Rs.50

Implementation of Strategy in Banks : Seven Steps Approach

-- A Lakshminarasimha and S Murali

The article examines the process of transition from strategy formulation to strategy implementation. It clearly differentiates the two activities and draws on the strengths of the 7S model developed by Peters and Waterman (1982), which has become one of the cornerstone for strategic planning and implementation. Through the use of 7S principles, various strategies which can be implemented by banks in some typical situations are also suggested.

Article Price : Rs.50

50 - Points for Effective Monitoring of a Computerized Bank-branch

-- Shyam Kumar Garg

This article proposes 50-points which are helpful for a successful monitoring of computerized bank-branches. They include areas like Infrastructure and Placement of Computers, Customization and Parameter Settings in Software, HR issues, Maintenance of Hardware and Software, etc.

Article Price : Rs.50

Core Banking Solutions : Powering the New Age Banking

-- D Satish

The banking sector is leveraging on technology and end to end Core Banking Solutions (CBS) not only to cut cost but also to better serve the customer and beat the competition.

Article Price : Rs.50

Indian Banking Random Thoughts

-- SN Ghosal

Banks are in the process of reinventing themselves. This is mostly happening to banks which were engaged in retail and corporate banking. These banks are looking for new pastures in investment banking, private banking and insurance.

Article Price : Rs.50

Staff Accountability in Banks: Influence on Credit Expansion

-- TV Ranga Reddy

The Staff Accountability in banks plays a vital role in day to day banking activities. In each and every deal/transaction, accountability is an important phenomenon. The examining of accountability should send the right signals to the employees and not vice versa.

Article Price : Rs.50

Bank Leadership : An Agenda for Action

-- Kishore C Padhy

Competition in banks will speed up in the next few decades. Organizations of the 21st Century, with regard to structure, system and culture, are completely different from those of 20th Century. They cannot succeed with incremental changes. The question is whether there is any authentic leadership in Indian commercial banks to carry out the revolutionary changes.

Article Price : Rs.50

The Monetary Policy Review Exercises of RBI

-- Ajaya Kumar Mohanty

In the mid-term, repo rate has been marginally raised but reverse repo rate, bank rate and Cash Reserve Ratio (CRR) have been kept unchanged. For basel II compliance time has been extended to March 31, 2009. RBI's accent is on financial inclusion and expansion of agricultural credit.

Article Price : Rs.50

Promotional Schemes for Non-farming Sector by NABARD

-- Deepak Kumar

The article talks about a few innovative promotional schemes, like Rural Industrial Development Program (RIDP), Assistance for Marketing of Non-farm products of Rural Women (MAHIMA), Assistance to Rural Women in Non-farm Sector Development (ARVIND), Community Service Center and Flexible Approach Scheme, for non-farming sector of NABARD. The development of non-farming sector is important from both policy and developmental point of view.

Article Price : Rs.50

Banks and Microfinance : Indian Experience

-- Shantha Ramamurti

The purpose of this article is to prove that though sophisticated international models cannot be applied, through a sympathetic micro level approach with NGO and SHG linkages, the banks in India could play a very significant role in the provision of micro-credit facilities and financial services to bring about an overall improvement in the living standards of the rural people.

Article Price : Rs.50

Kids Banking : Nurturing Future Customers

-- T Paulraj

We immediately fall in love with a smart kid in a TV commercial who goes to the bank to deposit the small amount that he has saved in his piggy bank. He is well served and the ad superbly serves its purpose by conveying the right message to the target audience that the customer irrespective of his stature is taken care of. Does it convey anything else to the banking fraternity other than that of using a child as a model in the commercial? Will it emotionally appeal to the viewers or the target audience? Yes, it certainly shows the banking industry's initiatives to woo children, the future citizens; more importantly, future customers.

Article Price : Rs.50

Global Executive Summaries

  • Globalization and its Implication on Monetary Policy
    Full Text: www.bis.org
  • What Small Businesses Need from Banks
    Full Text: www.bankofamerica.com
  • Improving Financial System Efficiency
    Full Text: www.bis.org

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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