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The IUP Journal of Bank Management
February '09
Focus

It is a matter of common sense that banks under the pressure of competition constantly look for newer ways of widening their geographical reach and range of products to achieve economies of scale and scope,

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Motives and Non-Economic Reasons for Bank Mergers and Acquisitions
Effect of Mergers on Efficiency and Productivity: Some Evidence for Banks in Malaysia
Credit Risk Management Framework at Banks in India
On the Merits of Equated Monthly Installments Method of Term Financing: Some Analytics and Arithmetics
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Motives and Non-Economic Reasons for Bank Mergers and Acquisitions

-- Carsten Lausberg and Teresa Stahl

This paper aims to identify non-economic reasons for bank mergers and examines their influence vis-a-vis economic reasons. The authors expand the current economic literature by applying methods from psychological research, which acknowledges the existence of personal motives and managerial self-interest, but mostly fails to prove their importance. Personality inventories, interviews, and scenarios are used to investigate the relationship between selected motives (power, achievement, sensation seeking, and prestige) and decision-making behavior of 20 German bank managers and 40 subjects of a control group. A multiple regression analysis demonstrates the predictability of behavior according to the prominence of the four motives. Furthermore, the results support the conclusion that managers tend to accept great economic disadvantages in following their own motives.

Effect of Mergers on Efficiency and Productivity: Some Evidence for Banks in Malaysia

-- Alias Radam, A H Baharom,
A M Dayang-Affizzah and Farhana Ismail

The study investigates the extent to which mergers lead to efficiency. The data covers the period 1993-2004, which includes the pre- and post-merger years. This study attempts to evaluate technical efficiency, efficiency change, technical change, and productivity of commercial banks, finance companies, and merchant banks by using a non-parametric Data Envelopment Analysis (DEA) and Malmquist Index approach as the framework for the analyses. It is found that: (i) on an average, productivity across banking institutions increased at an annual rate of 5.8% over the study period; (ii) the results also indicate that almost all of the productivity growth comes from technical change rather than improvement in efficiency change, which contributes to 6.1% of productivity growth, while the latter accounted for 0.2% decline; and (iii) the merger process led to productivity improvements whereby it is observed that the productivity of Malaysia's banking sector has been improved after the implementation of merger program.

Credit Risk Management Framework at Banks in India

-- B S Bodla and Richa Verma

Credit risk emanates from a bank's dealings with an individual, corporate, bank, financial institution or a sovereign. The present paper is designed to study the implementation of the Credit Risk Management Framework by Commercial Banks in India. To achieve the above mentioned objective a primary survey was conducted. The results show that the authority for approval of Credit Risk vests with `Board of Directors' in case of 94.4% and 62.5% of the public sector and private sector banks, respectively. This authority in the remaining banks, however, is with the `Credit Policy Committee'. For Credit Risk Management, most of the banks (if not all) are found performing several activities like industry study, periodic credit calls, periodic plant visits, developing MIS, risk scoring and annual review of accounts. However, the banks in India are abstaining from the use of derivatives products as risk hedging tool. The survey has brought out that irrespective of sector and size of bank, Credit Risk Management framework in India is on the right track and it is fully based on the RBI's guidelines issued in this regard.

On the Merits of Equated Monthly Installments Method of Term Financing: Some Analytics and Arithmetics

-- S K Bose and D D Mukherjee

The Equated Monthly Installments (EMI) based term financing has been found to be convenient by both the lending and borrowing communities, especially in the case of small ticket equipment financing. However, there remains considerable scope for clarity and understanding of the EMI mode of term financing. This paper summarizes the various responses received from borrowers as well as lenders on the EMI-related issues, identifies the areas requiring clarity and understanding, and then works out the formulation for EMIs in various periodicities of compounding with the common base of monthly reducing balance and monthly repayment of installments. All the EMI formulations are then reduced to a general formulation that can be applied to all such situations with a change in the value of variables. The paper then studies the impact of varying interest rates and varying periodicities of compounding on the EMIs and how the borrowers and lenders respond to such situations.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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