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Management
Global CEO
April '03
 
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Zydus-Cadila
Microsoft and the Linux threat
ERM practices at Ford Motor
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Company in Focus

Zydus-Cadila

--Rajesh Kumar Singh

Under the leadership of Pankaj R Patel, Zydus-Cadila has emerged as a leading player in the domestic pharmaceutical industry. The company is strong in anti-bacterials cardiovasculars, anti-inflammatory, gastro-intestinal and biologicals therapeutics segments. It has famous brands like Aten, Pantodac, Ocid and Penegra. Zydus is also strengthening its research capabilities.

Microsoft and the Linux threat

--Rai Madapati

The successful evolution of Linux into a popular operating system looked improbable when it was first launched 10 years years ago. That seems to have changed now. Linux's increasing popularity is posing a threat to the dominance of Microsoft. This article shows how Linux is making inroads into the closely guarded territory of Microsoft.

ERM practices at Ford Motor

--AV Vedpuriswar

Ford's risk management program recognizes the unpredictability of markets and seeks to reduce profit volatility. Ford monitors and manages these exposures as an integral part of its overall risk management program. This includes regular reports to a central management committee that oversees global risk management practices.

Managing risk in executive selection

Of late, CEO succession planning is a governance hot button. Choosing the right executive has a clear and measurable impact on the company and its stakeholders. Selecting from within can reduce risk if a sound process is in place and the successor is developed and tested in a systematic way. The article reviews best practices for recruiting insiders and outsiders for the chief executive's job.

PepsiCo India's new initiatives

This article examines the new growth initiatives undertaken by Rajeev Bakshi, CEO of Soft drinks major PepsiCo India. These initiatives include aggressive advertising, brand repositioning and product mix expansion.

India's most IT-savvy CEO

Information Technology (IT) is critical to the success of most businesses. But to successfully take the company down the technology road, one needs to have a vision of the transformative power of IT, and the drive to push through often-painful changes. Which Indian CEO has it? This article tries to find out.

Strategic Governance: Creating value from the owner-board- management relationship

Corporate governance must increasingly focus on business prosperity rather than assume that prosperity follows automatically once accountability has been established. The ultimate goal of ownership is to create value, to make the invested capital grow. Thus, proponents of better corporate governance must recognize that their activism has to take on a new dimension to create sustainable value.

Global Executive Summaries

  • GE Bets on Aircraft Engines

  • Towards Pilotless Planes
  • PlayStation from Sony
  • The Turnaround Specialist
  • Outsourcing from India
  • New Operating Model
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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