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Management
MBA Review

April' 07
Regular Features
  • Business Management
  • Human Resource Management
  • Marketing
  • Finance
  • IT
  • Personality Development
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India's Job Boom : Look Who's Hiring
Retail Boom : The Great Job Rush
Effective Communication : An Essential Component of Success
Achieving Personal Excellence
Kaizen : The Mantra for Success
Global Warming : From Debate to Action
Web 2.0 : Connect, Create and Collaborate
India Inc. : The Great Surge
Contract Farming : Future of Rural India
Social Entrepreneurs : Bridging the Gaps
HR Metrics and Benchmarking : Leveraging the Business End Result
Higher Education Services : Marketing Challenges
Education : Scope and Potential for Tomorrow's Needs
Accounting for Intangibles : Challenge to Corporate
     
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India's Job Boom : Look Who's Hiring

- - Amita Singh

For the bright and ambitious B-School graduates, who look for opportunities beyond the tried and tested sectors, the emergence of sectors like retailing, real estate and entertainment augurs well. However, jobs in these sectors have their own set of challenges.Gone are the days when the young and talented B-School graduates would be content with joining the established and entrenched sectors like Fast Moving Consumer Goods (FMCG), consumer durables, or financial services. The emergence of a slew of sectors, hip and happening, like realty, entertainment, and retailing has just broadened the choices for fresh MBAs.

Article Price : Rs.50

Retail Boom : The Great Job Rush

- - N Vijaya Lakshmi

Retailing is fast emerging as one of the most happening sectors in the country. Together, with the other allied sectors, it offers great job opportunities.India is in the midst of a retail boom against rising disposable incomes of middle class households. Now, it is the sixth most attractive retail business destination in the world. After agriculture, retailing has emerged as the second largest sector in employment. According to a study done by Associated Chambers of Commerce and Industry of India (Assocham), the size of the market is projected to more than double by 2008, against the present size of Rs. 5,88,000 cr, growing at around 36% every year till 2008.

Article Price : Rs.50

Effective Communication : An Essential Component of Success

- - Ghali Durga Vyshnavi

In today's knowledge-based society, effective communication skills are essential for success.Communication as a tool is important for our day-to-day dealings, be it at the college, at the corporate or in our personal life. It is a conscious study of the said processes and an understanding of what really comprises it. The importance of communication-be it verbal, written, spoken or emoted-has come to a lot of scrutiny in the recent years. Everyone understands that technical skills alone are of no use in today's world, if they are not communicated properly to the desired recipient/recipients. Different processes of communication are experimented with and tried out.

Article Price : Rs.50

Achieving Personal Excellence

- - Vikas Shrotriya

The path of Personal Excellence (PE) is paved through the timeless principles and sound ethics. Conscious efforts are needed to prepare for success, to recover from setbacks, to achieve success and to sustain personal development.For human beings, it has always been an endeavor to achieve PE, as it is always typical to perform qualitative analysis. Moreover, each individual defines excellence in his own terms, which hazes the situation. It is necessary to have common parameters for measuring and evaluating the outcome of any performance. However, achieving PE is an individual's choice. Each of us is brought up in different environment and possesses different set of beliefs and values.

Article Price : Rs.50

Kaizen : The Mantra for Success

- - S Rita and Sr. Lowrancia

Kaizen is about achieving continuous improvement through change in the ongoing organizational culture. It is about building systems in the organization, which consistently question whether there is a better way. When applied to the workplace, Kaizen means continuous improvement involving everyone i.e., treating managers and workers alike. The aim of Kaizen is to eliminate waste in all systems and processes through combined team effort. Kaizen is a company-wide philosophy oriented towards continuous improvement. In business organizations, it applies to continuous improvement of both managers and employees. The main idea is to maintain and improve work standards, delegating the responsibility to the workers.

Article Price : Rs.50

Global Warming : From Debate to Action

- - A Anand

It is time for the global economy to employ a concerted effort on a continuous basis, to seek out opportunities and design measures to reduce the global warming and consequent climate changes. The global warming is mainly caused by the emission of carbon dioxide and other greenhouse gases from industrial processes, fossil fuel combustion and human activities. Fossil fuels like methane and carbon dioxide trap heat near the surface through a process known as the "Greenhouse Effect", a natural phenomenon. However, human activities like the burning of fossil fuels, discharge gigantic volume of greenhouse gases into the atmosphere, which are raising the planet's temperature and destabilizing the climate.

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Web 2.0 : Connect, Create and Collaborate

- - V Venkateswara Rao

Web 2.0 has been growing leaps and bounds and the usage is multiplying year-by-year. Web 2.0 technologies will make an impact on the corporate world in a big way. In this informational global society, the World Wide Web (WWW) emerged as one of the powerful publishing medium. However, it has been seen as a fairly one-sided affair in many respects. It is now regarded more as a participatory platform with the help of blogs, wikis and other communication tools. Now anyone can publish their views and contribute to an ongoing "conversation" in which knowledge is shared, discovered and created through Web 2.0, a powerful tool for connectivity, communication, collaboration and creativity.

Article Price : Rs.50

India Inc. : The Great Surge

- - N Janardhan Rao

From being hunted to becoming the one on the prowl, it has been a great transformation for India Inc. Yet, it is a long way before corporate India can takeover the world.Buoyed by a booming economy, the success of knowledge-based industries, the easy availability of credit and a new self-confidence to achieve global scale, India Inc. is finally coming of age. Indian companies no longer fear competition and don't need to depend on cheap labor and lower costs to take on rivals elsewhere in the world.

Article Price : Rs.50

Contract Farming : Future of Rural India

- - Vijay Kumar Mishra and P Hanumantha Rao

Contract farming will help farmers, who are in jeopardy due to the non-performance of the agricultural sector at the desired level.Indian agricultural sector is at the crossroads. The pride and honor of the country is now in isolation. Its share, as a contributor to the Gross Domestic Product (GDP) is continuously declining since economic reforms. The growth and development of the agricultural sector is very vital, as a significant portion of the total population depends on it today even after approximately 60 years of independence.

Article Price : Rs.50

Social Entrepreneurs : Bridging the Gaps

- - N Janardhan Rao

As a new breed, the entrepreneurs begin to underline their strong presence in the business arena, from opportunities and the risks arising from socio-political issues.ot all enterprises are driven by a profit motive. If it sounds a little exaggerated, blame it on the low visibility factor. Nevertheless, it is a fact. A new breed of entrepreneurs is taking the plunge-not for profit sake, but for something noble, i.e., social change. Unlike the business world, social entrepreneurs are driven by creative individuals who question the status quo, exploit new opportunities and their ultimate goal is to remake the world for better.

Article Price : Rs.50

HR Metrics and Benchmarking : Leveraging the Business End Result

- - K Sangeetha

Today, HR metrics is the holy grail of an organization in order to have a significant impact on its long-term performance.Accomplishing organizational excellence in the current competitive business scenario is a continuous process which demands high performance throughout the organization. This decade has seen a radical transformation in the face of Human Resource Management (HRM) and it can no longer be treated as a paltry support function but as a strong strategic partner of the organization, through HR Metrics interventions.

Article Price : Rs.50

Higher Education Services : Marketing Challenges

- - Manishankar Chakraborty

The success of an institute of higher learning is not solely dependent on the physical evidence. The balance is maintained between the physical evidence and people, notably faculties and staff with the right process in place. Marketing mix has always been the fundamental of strategy formulation for all the marketers. Analyzing and interpreting all the four P's namely, Product, Price, Promotion, and Place is fundamental for all the strategies, be it related to promotional offers, setting up of distribution channels, territory allotment to salesforce, etc. Product marketers considered these variables as the foundation brick for every marketing and related activities.

Article Price : Rs.50

Education : Scope and Potential for Tomorrow's Needs

- - B Padmapriya

The article made a brief attempt to explore the gaps or weak spots in our present education system in general and the details of the inputs that can go a long way to fill the gaps and make the system more effective, wholesome and robust."Knowledge" is the key mantra for tomorrow's world. Education is slowly orienting not only towards wholesome knowledge, but also towards training in special skills, attitudes, culture, spirituality and much more. More and more companies spend their valuable time and money to train, to stay ahead; their methodology includes various active games, role plays, adventure and culture camps, spiritual camps and also training in yoga, meditation, relaxation and so on.

Article Price : Rs.50

Accounting for Intangibles : Challenge to Corporate

- - Ashok Kumar Panigrahi

Though the importance of intangibles is widely acknowledged, identifying, measuring and reporting intangibles have raised questions.Persistent competitive pressure induced by globalization, deregulation and technological changes have forced the companies to rely on continuous innovations for the survival and growth. Innovation in turn is primarily achieved by the investment of the intangible assets. It is, therefore, hardly surprising that in recent times intangibles have become an important issue of discussion, both in the academic and corporate world.

Article Price : Rs.50

Monday Morning Mentoring : Ten Lessons to Guide You Up the Ladder

- - Author : David Cottrell, reviewed by N Janardhan Rao

Leadership demands multiple skills and a prospective leader has to tune his personality accordingly. Through a story, the author drives home the important characteristics of a leader.In an easy and lucid style, the author, David Cottrell identifies the essential skills for quality leadership and management. The book packs the author's wisdom and his wide-ranging business experiences by introducing an inspirational story of Jeff, a successful corporate manager. Jeff has been leading a team and experiencing good sales and better profits year after year.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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