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Management

Effective Executive


August' 06
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What is a Brand Today? : Satisfying Value Dimensions
Principles for Building Strong Brands : The Principled Approach
Enduring Brands : The Transcendent Values
Brands and Emotion : Optimizing Positive Emotional Associations
To Believe is to Belong : Designing the Brand Community
Brands and Competitive Advantage : Leveraging on Brand Value
Brand Responsibility : Matching Image with the Reality
Brand Equity and Brand Valuation : Establishing Guidelines for Value Creation
The Solution to Brand Dilution : How a Company can Grow through Acquisition without Losing its Identity
Death of a Brand : Better to Burn out or Fade away?
Its a Fact : Strong Brands Drive B2B Markets
Nation Branding : A New Angle on Competitive Advantage
Spirits and Wine Industry Revolves Around Power Brands : The Hard and Soft Measures
Effective Global Branding : A Framework
McDonalds Localization Strategy : Brand Unification, Menu Diversification?
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What is a Brand Today? : Satisfying Value Dimensions

- - Cseng Lim

A brand today is an entity (product, service, company, person, technology, etc.) that offers a set of value exchange measures between what the owner/market seeks and the price he is willing to pay for.

Article Price : Rs.50

Principles for Building Strong Brands : The Principled Approach

- - Donald E Sexton

Powerful brand position, communicating that position, establishing the brand position, employee understanding of brand position and importance, and managing the brand over a period of time are the five principles of building strong brands.

Article Price : Rs.50

Enduring Brands : The Transcendent Values

- - Kevin Clark

Brandscendence strategy helps organizations create enduring brands. Three elementsrelevance, context and mutual benefitinteract to create an enduring brand.

Article Price : Rs.50

Brands and Emotion : Optimizing Positive Emotional Associations

- - Larry Percy

An understanding of the emotional associations with brands will lead to a better understanding of brands, and will provide a powerful insight into strategic planning, especially for positioning and marketing communication.

Article Price : Rs.50

To Believe is to Belong : Designing the Brand Community

- - Patrick Hanlon

Primal branding is a perspective that treats brands as a belief systema system that attracts people who want to share their beliefs. This article discusses seven pieces of code called Primal code that go into every belief system.

Article Price : Rs.50

Brands and Competitive Advantage : Leveraging on Brand Value

- - Bodil Stilling Blichfeldt

Most marketing scholars agree that brands are crucial elements in the process of building and sustaining competitive advantage. However, most scholars focus on the brand as something that can be leveraged during this process. Hence, we focus mostly on brands as assets that are already built and which we can draw on when trying to outperform competitors; consequently, we rarely focus on the fact that it takes decades to build brands that can be leveraged at a later point in time. Drawing on the notions of competitive advantage and brand equity, this article focuses on the missing link between these two concepts, i.e., the concept of hard work and consistent decision-making to build strong brands and the decision to leverage on brand value that can dilute its value almost instantly.

Article Price : Rs.50

Brand Responsibility : Matching Image with the Reality

- - Arlo Brady

Brands are now made (at least re-made), altered, twisted and destroyed on the street. The building blocks of a brand are artificially created, and then manipulated by appropriate advertising stunts. However, this process is less and less effectivecertainly in the developed world where we, as professional consumers, have become accustomed to spin.

Article Price : Rs.50

Brand Equity and Brand Valuation : Establishing Guidelines for Value Creation

- - Pablo Fernandez

This article discusses the limitations of the many methods proposed for valuing the brands and intellectual capital and, within the limits imposed by the brands intrinsic reality, establishes guidelines for value creation through this study of brands and intellectual capital.

Article Price : Rs.50

The Solution to Brand Dilution : How a Company can Grow through Acquisition without Losing its Identity

- - Joseph Benson, Drew Allison, Rob Levinson

Companies are using merger and acquisition strategy to achieve expeditious grow thin todays highly competitive globalized world. A checklist has been provided for brand managers to check the health of the brands as the merger and acquisition may result in diluting the brands and negatively affect the company.

Article Price : Rs.50

Death of a Brand : Better to Burn out or Fade away?

- - Dave Dolak

The best way to understand how and when to retire or kill a brand is to understand what a valuable brand should look like and then explore the warning signs that indicate when your brand is in trouble.

Article Price : Rs.50

Its a Fact : Strong Brands Drive B2B Markets

- - Kevin Randall

Brands matter even more in B2B markets than in B2C markets. Companies have to understand this fact and leverage their full brand assets and create a strategic advantage. The article discusses various aspects in relation to B2B branding.

Article Price : Rs.50

Nation Branding : A New Angle on Competitive Advantage

- - Simon Anholt

Without a powerful and positive reputation or nation brands, no country can consistently compete for consumers, tourists and investors and the respect and attention of other countries and the worlds media.

Article Price : Rs.50

Spirits and Wine Industry Revolves Around Power Brands : The Hard and Soft Measures

- - Elise Neils, Bradley Sarna

Having a diversified portfolio of brands that includes power brands will protect a company against risks in any industry, especially in the spirits and wine industry

Article Price : Rs.50

Effective Global Branding : A Framework

- - Kaushik Mukerjee

A successful global brand manages four important brand building blocksbrand salience, brand imagery, brand judgment, and brand resonance. A framework built around these four building blocks can be very useful in managing a global brand.

Article Price : Rs.50

McDonalds Localization Strategy : Brand Unification, Menu Diversification?

- - Kisholoy

McDonalds has successfully maintained its global brand identity by standardizing its principles and service quality but customizing its offerings across the globe.

Article Price : Rs.50

In general, a company should use PR (or publicity) to launch a new brand and should only switch to advertising after the new brand has achieved credibility in the minds of consumers. Advertising doesnt have the credibility to launch new brands.

- - Al Ries

In the last ten years have the connotations of Brands and Branding changed? What are the new insights on the horizon? Ten years ago, the emphasis in marketing was on "selling." Success was measured in terms of what a companys current sales were and whether or not sales were increasing, remaining static or falling.

The prosperity index we see around is heralding the welcome of luxury offerings from all over the world.

- - Harish Bijoor

Is the time right for foreign luxury brands to make their entry into India? I believe it is. India is poised currently at a take-off stage of its wealthy folk. The niche that comprises the wealthy niche of the population is growing. This niche, which is right at the top of pyramid of the hierarchy of needs, is the niche that welcomes luxury products. The time is particularly ripe now for a different economic reason as well. It is not that there have not been rich people in the market all the while, over all these hundred years that have passed by. There is a difference in the wealth profile of the new consumer in the market today. In the past, those who had the money had what I would define as "old wealth". This was wealth equated over the generations in terms of land, gold, deposits and much else. This was wealth that had been with the family and passed on down the ages. Old wealth was largely a corpusa corpus that kept fragmenting in size and depleting in value due to the fact that it was not employed productively. Moreover, with family sizes growing over the ages, this old wealth had to be divided among generations as it cascaded down!

Indian FMCG companies are truly going global through a combination of extending own brands and also buying over relevant brands in overseas markets.

- - P Gopalakrishnan

What have been the major lessons in building CavinKare as a popular brand? CavinKare as a corporate identity has been built over the years. Strong and relevant brands, motivated human capital and value systems are critical to building and sustaining the corporate identity.

 
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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