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Professional Banker  


August '09
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In Search of a New Financial Architecture
International Monetary Fund : The Second Innings
Non-Performing Assets: A Benchmark for Banking Sector
Consolidation of PSBs: Need of the Hour
Improving Productivity in Banks through Dynamic Changes
Fund and Encourage Entrepreneurship: A Story of RAS
Technology-enhanced Servicescape of Commercial Banks in India
No More Traditional Banking, Only Virtual
Leveraging IT for Better Banking Services
Financial Inclusion: A Constructive Step towards Poverty Alleviation
Venture Capital in India: A Long Way to Go
Housing Finance in India: Problems and Prospects
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In Search of a New Financial Architecture

-- Katuri Nageswara Rao

The recent global developments have called for a critical review and revision of the financial architecture. The issues that are hotly debated are transparency, accountability, efficient regulations, integrity of financial markets, enhanced international co-operation and reforming the institutions like IMF/World Bank. G-20 group has recently submitted reports on these issues. While a new global financial architecture is desirable, the G-20 recommendations do provide a good road map for its achievement.

Article Price : Rs.50

International Monetary Fund : The Second Innings

-- Swaha Shome

Although International Monetary Fund was reduced to the position of a bystander in the past few years, the current financial crisis has brought the fund back to the forefront. The fund has once again been restored as the lender of the last resort. In 2008, the fund provided rescue packages for Pakistan, Hungary, Iceland and Ukraine. To increase its lending ability, Japan and European Union have pledged $100 bn each. Also, the US has pledged a similar amount.

Article Price : Rs.50

Non-Performing Assets: A Benchmark for Banking Sector

-- Dr. Sarita Aggarwal

This article highlights the prudential norms for classification and management of non-performing assets as per global norms.

Article Price : Rs.50

Consolidation of PSBs: Need of the Hour

-- Rajendra Singh

Consolidation is necessary for up scaling technology performance and acquiring larger size for major banks. Indian banks have to compete with private banks and foreign banks and consolidation strengthens PSBs in this regard. Profitability improvement is also possible through consolidation and so is risk management.

Article Price : Rs.50

Improving Productivity in Banks through Dynamic Changes

-- BK Swain

This article focuses on how the banks in general and the public sector banks in particular can improve their productivity by managing some of the important elements in a rational way.

Article Price : Rs.50

Fund and Encourage Entrepreneurship: A Story of RAS

-- S N Ghosal

The present financial turmoil has shaken the confidence of both depositors and lenders all over the world. In fact, lenders are more disturbed as all of a sudden they have found that some of the most sophisticated instruments used by them, which were yielding huge profits are now proving very risky and leading them to bankruptcy. This fatal blow has shaken their confidence despite the induction of capital by the state and the regulators to restore confidence and help them to come out of this turmoil almost unscathed.

Article Price : Rs.50

Technology-enhanced Servicescape of Commercial Banks in India

-- Dr. Filomina P George, Dr. S Mercia Selva Malar, Sudheendran M

The banking sector in India has gathered momentum with the economic liberalization after 1991. Banking has now become more competitive in terms of service delivery and spectrum of products. Servicescape is an emerging area where Indian banks are trying to equate themselves with their western counterparts. This article examines the various dimensions of technology-enabled servicescape of commercial banks in India.

Article Price : Rs.50

No More Traditional Banking, Only Virtual

-- Vissapragada Srinivas

Advancement in computer technology and Internet has shown its effect on traditional banking business in India. As Internet became more easily accessible, banks have realized the importance of innovative banking and started offering technology-based banking services in order to retain old customers and capture new business opportunities.

Article Price : Rs.50

Leveraging IT for Better Banking Services

-- K Saikrishna

This article discusses the innovations in information technology being used in the Indian banking system. The advent of technology in banking has widened the scope for entry into new markets and has helped the banks to develop innovative products, services and effective delivery channels.

Article Price : Rs.50

Financial Inclusion: A Constructive Step towards Poverty Alleviation

-- Urmila Mallick

Financial Inclusion (FI) is the availability of banking services at an affordable cost to those belonging to low-income groups. This article presents an overall picture of FI in India. It dwells on the various initiatives taken by Reserve Bank of India, as well as Government of India. Finally, some analytical suggestions are made for making FI program a success.

Article Price : Rs.50

Venture Capital in India: A Long Way to Go

-- Akinchan Buddhodev Sinha

India is one of the fastest growing economies of the world and any development can be possible only if it receives the most important nutrition, that is, finance. No doubt there are various sources of finance available for an organization, but things are comfortable for big giants.

Article Price : Rs.50

Housing Finance in India: Problems and Prospects

-- Manoj Kumar Choubey

This case study gives an analysis of the problems and prospects of housing finance with particular emphasis on the housing loans lent by HDFC in Varanasi.

Article Price : Rs.50

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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