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Management

Effective Executive

September'05
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Spirituality in the Workplace: A Global Phenomenon
50
Human Resource Development: Spirituality Matters
50
Spirituality, Productivity and Effective Management: Transforming a Business
50
Time to Ban Cricket: Let Government Intervene
50
FDI in Retailing: Long Overdue
50
The Seeds Bill and Bt Cotton: A Blow to Indian Agriculture
50
What Makes an Outstanding Brand?: Some Ground Rules
50
Hewlett-Packard: The Carly Years and After
50
Productivity: A Competitive Tool
50
Now What Can We Learn From a Horse?: The Race of the Century
50
The Business of Patenting: Understanding the Benefits
50
Why Self-Help Books Don't Help: Some Insights
50
Isaac Tigrett: A Maverick Entrepreneur
50
Lord Cornwallis: Business Lessons
50
Spirituality is at the heart of business response, although few companies would use the `spiritual' label to describe their actions
50
       
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COVER STORY

Spirituality in the Workplace: A Global Phenomenon

- - Sanjib Dutta, Ajith Sankar RN, Sunaina Kumari

Spirituality has always been in existence in the corporate world; however, it is only in recent years that it has assumed more importance.

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

COVER STORY

Human Resource Development: Spirituality Matters

- - Swami Bodhananda

The harmonious existence of spirituality and management creates healthy, happy and creative individuals who enhance the quality of work and productivity and ensure better service to the customer.

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

COVER STORY

Spirituality, Productivity and Effective Management: Transforming a Business

- - Deepak Kumar

Organizational transformation begins with personal transformation.

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

BUSINESS ENVIRONMENT

Time to Ban Cricket: Let Government Intervene

- - AV Vedpuriswar

It is time the government intervenes and bans cricket in India in the interest of society.

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

BUSINESS ENVIRONMENT

FDI in Retailing: Long Overdue

- - BV Kiran

The government should allow FDI in the retail sector taking a cue from China.

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

BUSINESS ENVIRONMENT

The Seeds Bill and Bt Cotton: A Blow to Indian Agriculture

- - KP Prabhakaran Nair

The Government of India's decision to allow Monsanto's Bt Cotton varieties in North India will affect Indian agriculture and Indian farmers falling under the mercy of the giant MNC in the seed business.

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

MARKETING

What Makes an Outstanding Brand?: Some Ground Rules

- - Kaushik Mukerjee

Outstanding brands have characteristics which are built through careful planning and meticulous nurturing over a period of time.

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

STRATEGIC MANAGEMENT

Hewlett-Packard: The Carly Years and After

- - Krishna Kumar, Anitha Dilipan

The Carly Fiorina era in HP is over. She has been replaced by Mark Hurd. It remains to be seen how instrumental Hurd can be in turning around HP.

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

STRATEGIC MANAGEMENT

Productivity: A Competitive Tool

- - Pradip Sinha, Sadhu Ramakrishna

It's important for today's organizations to be productive and further use this productivity as an effective tool to beat competition.

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

GENERAL MANAGEMENT

Now What Can We Learn From a Horse?: The Race of the Century

- - Rajiv Fernando

This inspirational real life story of a racehorse and his team contains insights about dealing with life's challenges, lessons in people management and entrepreneurship zeal.

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

GENERAL MANAGEMENT

The Business of Patenting: Understanding the Benefits

- - Samuel B Sekar

Patenting has a great business potential and therefore managing it tactfully can result in a profitable business.

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

GENERAL MANAGEMENT

Why Self-Help Books Don't Help: Some Insights

- - Vineet Tandon

As more and more people are becoming success concious, they are taking to self-help books. But relying on them doesn't seem to really help.

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

CASE STUDY

Isaac Tigrett: A Maverick Entrepreneur

- - Ajith Sankar R N, Sanjib Dutta

All I did was put spirit and business together in that big mixing bowl and add love. I didn't care about anything but people. Just cherish them, look after them, and be sensitive to them and their lives. -Isaac Tigrett

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

LEADERSHIP

Lord Cornwallis: Business Lessons

- - Amit Singh Sisodiya, Nidhi Joshi

Reform measures carried out by Lord Cornwallis, as the first Governor-General of India under the EIC regime, aimed at cleansing the system affected by irregularities as well as reorganizing administration, offer valuable lessons for business organizations.

© 2005 IUP. All Rights Reserved

Article Price : Rs.50

BOOK REVIEW

Winning: It's Different

- - Jack Welch with Suzy Welch

Winning is an excellent guide on various critical issues in business and management and is different from Jack Welch's earlier work.

© 2005 IUP. All Rights Reserved

INTERVIEW

Debra and William Miller on Spirituality

-- Pradip Sinha

Increasing interest in spirituality in the workplace is due to an overall evolution in consciousness, which we are experiencing as human beings.

© 2005 IUP. All Rights Reserved

ROUND TABLE

Spirituality is at the heart of business response, although few companies would use the `spiritual' label to describe their actions

-- Pradip Sinha

Spirituality is at the heart of business response, although few companies would use the `spiritual' label to describe their actions. Effective Executive invited eminent personalities like Prof. Prabhu Guptara; Wayne Visser, Author and Speaker; Alex Pattakos, Founder of the Center for Personal Meaning; and Linda Sue Grimes, Columnist; to share their views on spirituality.

© 2005 IUP. All Rights Reserved

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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