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Marketing Mastermind

September'07
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Marketing of Short Shelf-life Perishables : Issues and Lessons
Blog Marketing
Celebrity Endorsements and Anchoring Reality Shows : The Correlation
Gifting Behavior
Emergence of the Customer-centric PSUs
Rural Marketing in India : Problems, Prospects and Emerging Dimensions
Consumer Learning Patterns : Kolb's Perspective
The Hyper-efficient Digital Economics and The Long Tail Marketing
Marketing of Tier-2 Towns in India with Specific Reference to the IT and ITES Industry
Indian Retail : New Face of India
     
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Marketing of Short Shelf-life Perishables : Issues and Lessons

-- MR Suresh

The Indian market for short shelf-life perishables has undergone massive changes over the years. This article throws light on the market potential of the perishable items with due regard to the product development and innovation, pricing, branding, distribution channels, advertising and promotion and also the quality aspect of the product. The article concludes by probing the future of the perishables in the market at par with consumer behavior.

Article Price : Rs.50

Blog Marketing

-- Brinda G

Being the descendant of web log, blogs are entirely user-generated. Since its origin in mid-1990s, it acted as a true democracy at work. This was because it empowered individuals to get around the filters of mass media communication and push their messages directly to the public. Modern marketers are now (mid-2000s) focusing on how they can capitalize on the interests of bloggers and the widespread hold of blogs on the web, to enhance their businesses. And with time blog marketing has become a prerequisite phenomenon that cannot be ignored by marketers. The article deals with how marketers can go ahead with their plans of blog marketing, its prospects and challenges of using blogs as a marketing concept.

Article Price : Rs.50

Celebrity Endorsements and Anchoring Reality Shows : The Correlation

-- Kisholoy Roy

The article highlights the correlation between celebrity endorsement and anchoring reality shows and evaluates the same by a 14-point model and certain parameters of the anchoring of reality shows. The 14-point model can be recommended as a blue-print both by the brand managers as well as by the creative brains behind reality shows if they want to succeed in their respective endeavors.

Article Price : Rs.50

Gifting Behavior

-- Frank Sunil Justus T, PU Srinivas, M Ramesh

Gift is an excellent medium of expression of our feelings, be it friendship or love. The article explores the gifting process, the reasons for gifting, the types of gifting like the corporate gifting and personal gifting and the modern trend of gifting through the Internet technology.

Article Price : Rs.50

Emergence of the Customer-centric PSUs

-- Subhash Jha

Maintaining relationship with profitable customers has become a primary concern for the business houses. Even the Public Sector Units (PSUs) in India have taken several initiatives to evince their commitment towards one of the major stakeholders, customers, in business. Of late, they have realized that to keep abreast of the market trends, focusing on their most valuable asset-customers, is the smart way to stay ahead in the industry. The article unfolds how and why PSUs have started adopting customer-centric approach.

Article Price : Rs.50

Rural Marketing in India : Problems, Prospects and Emerging Dimensions

-- Kaberi Bhattacharyya

The growing saturation of the urban markets has compelled the corporate houses, both national and international, to look into the immense potential of rural India for their survival and future prosperity. Although 70% of the Indian population resides here, not all corporate houses have been successful in tapping this market to their advantage. The marketers are besieged by problems of one kind or another when they venture into the rural areas. However, in determination, sincerity and innovation lie the fruitfulness of rural marketing strategies, with liberal doses of infrastructural development thrown in.

Article Price : Rs.50

Consumer Learning Patterns : Kolb's Perspective

-- Deepali Walavalkar

There are various influences that affect the consumer buying process. One such major influence is learning which defines how consumers unlearn or relearn to make product decisions. There have been various theories that have successfully tried to explore learning patterns. One such theory was put forth by Kolb, which is better known as the experiential learning cycle. Kolb's cycle of experiential learning has provided several insights to trainers in the field of training & development, but its use in consumer learning is not very pronounced. This article tries to understand Kolb's learning cycle from the marketers' perspective. It further tries to explore the conceptual correlation between the decision-making model of cognitive learning and Kolb's learning cycle. Though there are several models of cognitive learning, the decision-making model is the obvious choice for correlation as it lays the foundation for understanding consumer behavior.

Article Price : Rs.50

The Hyper-efficient Digital Economics and The Long Tail Marketing

-- G Ramesh Babu

The long tail marketing is the resultant of the new economics of culture and commerce, which has turned the mass markets into millions of niches. With the emergence of Internet, the global scene of the long tail marketing has completely transformed and has gone to the extent of offering the consumers the scope for an infinite choice that decides the future of the business. The explosion of variety, the value and the quality of a product and the online audience contribute a lot for ever-growing long tail marketing that has become synonymous with a world of abundance.

Article Price : Rs.50

Marketing of Tier-2 Towns in India with Specific Reference to the IT and ITES Industry

-- V V Ravi Kumar

The exponential growth of the IT and ITES industry in recent years, especially in the metros and tier-1 cities, has led to a situation where the infrastructure in these places has become overstressed and hence, companies are looking at tier-2 towns more closely. These towns have a few ready-to-use advantages whereas in a few areas, they have to catch up. This article looks at both the strengths and weaknesses of tier-2 towns and analyzes the steps to be taken by the state governments and local town bodies to make them more attractive to the prospective investors with specific reference to the IT and ITES industry.

Article Price : Rs.50

Indian Retail : New Face of India

-- Arpita Srivastava

India in general and its retail business in particular have become a destination for FDI. India has become one of the most lucrative markets for international retailers. In fact, the scope offered by its market cannot be compared with that of any other country across the world. This article discusses the current trends in retailing in India and highlights the opportunities and challenges for the players in the near future.

Article Price : Rs.50

NIKE : Evolution of Marketing Strategy

-- Arun Khan

The case highlights the rise of Nike, its product development theory, advertising and promotional techniques and its eventual crisis. It concludes on the future prospects of Nike globally.

Global Executive Summaries
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    Full Text: www.entelegen.com
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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