Welcome to Guest !
 
       IUP Publications
              (Since 1994)
Home About IUP Journals Books Archives Publication Ethics
     
  Subscriber Services   |   Feedback   |   Subscription Form
 
 
Login:
- - - - - - - - - - - - - - - - - -- - - - - - - - - - - -
-
   
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 
The IUP Journal of Organizational Behavior

January '11
Focus

The papers in this issue touch upon a wide variety of topics but what is common among them is that they deal with some aspect of human behavior and its determinants that seem to be relevant in the present context of organizational world.

Articles
   
Price
(INR)
Buy
Relationship Between Self-Awareness and Transformational Leadership: A Study in IT Industry
Turnover Intentions: Perspectives of IT Professionals in Kerala
Role of Stress and Locus of Control in Job Satisfaction Among Middle Managers
Psychological Wellbeing of Students with Type A and Type B Personalities
Select/Remove All    

Relationship Between Self-Awareness and Transformational Leadership: A Study in IT Industry

-- Vivekananda Suri and V M Prasad

The paper adds to the increasing body of knowledge in the sphere of transformational leadership. Although there has been a lot of research in the area of leadership, especially in transformational leadership and emotional intelligence, there has been only limited research in the area of self-awareness (as a component of emotional intelligence) and transformational leadership (as constructed by Alimo-Metcalfe and Alban-Metcalfe, 2005). The paper empirically establishes the relationship between self-awareness and transformational leadership, and the sample was drawn from software product development organizations. It also indicates that there exists a relationship between managerial hierarchy and transformational leadership.

Article Price : Rs.50

Turnover Intentions: Perspectives of IT Professionals in Kerala

-- George A P and Joji Alex N

The study attempts to understand the importance of Internal Career Anchors (ICA) and External Career Opportunities (ECO) when determining employee Intention to Quit (turnover intentions) (ITQ) from an organization. The respondents were Information Technology (IT) professionals working in the state of Kerala. The analysis revealed negative relationship between the degree of ECO and ITQ (_0.49) and positive relationship between ICA and ITQ (0.16). Only two ICAs, namely, job security and technical-functional competence were negative and significant. No demographic variable, except years of experience in the organization, showed significant effect on ITQ. The results indicate that the IT companies in Kerala should try and give special emphasis to ICA dimensions of the individuals and offer ECO in line with employee characteristics to curb employee turnover.

Article Price : Rs.50

Role of Stress and Locus of Control in Job Satisfaction Among Middle Managers

-- Ashok Pratap Singh and Ashish Kumar Dubey

The present study was conducted on 210 managers from different private sector organizations to examine the role of stress (role stress) and locus of control on job satisfaction. In this study, stress and locus of control were treated as predictor variables, whereas satisfaction was used as a criterion variable. For measurement of role stress, Occupational Stress Index (OSI) (Srivastava and Singh, 1981) was used; for measurement of locus of control, Social Reaction Inventory (Rotter, 1966) was used; and for measurement of job satisfaction, S-D Employees' Inventory (Pestonjee, 1979) was used. The results of correlation indicated that role overload was significantly negatively correlated to satisfaction with management and total satisfaction; role ambiguity was significantly negatively correlated to satisfaction with management; and role conflict was significantly negatively correlated to satisfaction with management and total satisfaction. Overall stress was significantly negatively correlated to satisfaction with management and total satisfaction. Locus of control was significantly negatively correlated to satisfaction with management and total satisfaction. The results of step-wise multiple regression analysis showed that total stress contributed 7.4% variance in explaining satisfaction with management, and role conflict contributed 7.1% variance in explaining total satisfaction.

Article Price : Rs.50

Psychological Wellbeing of Students with Type A and Type B Personalities

-- Esha Mahajan and Renu Rastogi

The paper aims to assess the significant differences in the Psychological Wellbeing (PWB) of students with Type A and Type B personalities. The sample comprised 100 undergraduate students. Following the data collection, significant differences regarding PWB and Personality Types were examined by using t-test. The findings revealed insignificant differences in the PWB of students with Type A and Type B personalities. Insignificant differences were also found in the various dimensions of PWB, viz., positive relations with others, personal growth, purpose in life and self-acceptance, among the students with Type A and Type B personalities, whereas, significant differences were observed in the two dimensions of PWB, viz., autonomy and environmental mastery among the students with Type A and Type B personalities.

Article Price : Rs.50
Search
 

  www
  IUP

Search
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Click here to upload your Article

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

more...

 
View Previous Issues
Organizational Behavior