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Science & Technology
The IUP Journal of Systems Management

May' 08
Focus

In today's information-driven world, knowledge is the most essential organizational asset. Organizations often use these assets to place themselves as winners in the extremely competitive business environment.

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The Role of Management in the Development of Science and Technology Parks
50
Equating Human and Machines in the Management Perspective
50
Software Deployment: Concepts and Technologies
50
A Metrics Framework for Determination of Requirement for Reengineering
50
A Software Component Quality Model Proposal
50
Uml Modeling of Aircraft Control System
50
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The Role of Management in the Development of Science and Technology Parks

- - Abbas Ghavam Abadi and K V Aiahnna

The concept of Science and Technology Parks (STPs) is a recent phenomenon. The management of knowledge and its application for the furtherance of benefits to mankind is the core purpose of these huge estates. This paper discusses the various aspects of these STPs and the role of the modern applications of management in the development of these.

© 2008 IUP . All Rights Reserved.

Article Price : Rs.50

Equating Human and Machines in the Management Perspective

- -TGS Rao and Gabriel Simon Thattil

The increased application of Information Technology in organizations, has led to the development of intelligent software that can handle various conventional management functions. Distributed Artificial Intelligence (DAI) views such autonomous software applications as intelligent agents, and the complex systems as a collection of such interacting agents. Extending this to management, an organization is viewed as a multi-agent system (human and software) in which a manager is viewed as an agent in the hierarchy. This paper gives a new perspective to such systems, accommodating a blend of human and machine skills. The skills required for various management processes are equated with intelligent agent properties, and a new model, which has the ability to compare the efficiency of man and machine in handling similar managerial functions, is proposed.

© 2008 IUP . All Rights Reserved.

Article Price : Rs.50

Software Deployment: Concepts and Technologies

- - Sindhuja P N and Surajit Ghosh Dastidar

Software engineering has been mainly focusing on software development ever since its conceptual inception. Over the years, the growing understanding of software development has powered work on Software Configuration Management (SCM) tools. Software deployment is an emerging research field of SCM, which encompasses the post-development activities of a software product. In the past, software deployment largely confined itself to the installation of a software system. Very few research works dealt with the delivery, installation and maintenance of applications after development. For various reasons like complexity, incompatibility, etc., application deployment was done in an unplanned and very poorly mechanized way. So the scope of software deployment in itself is broad and encompasses all of the activities that are performed after a software system is developed. This paper attempts to highlight the need to develop new configuration management technologies that automate the activities required for continuous support of deployed systems.

© 2008 IUP . All Rights Reserved.

Article Price : Rs.50

A Metrics Framework for Determination of Requirement for Reengineering

- - Hardeep Singh, Arvind Kalia, Sumesh Sood, Parminder Kaur and Kuljeet Kaur

Reengineering is the systematic transformation of an existing system into a new form to realize quality improvements in operation, system capability, functionality, performance, or evolvability at a lower cost, schedule, or risk to the customer. Metrics measure certain properties of a software project by mapping them to numbers (or other symbols) according to well-defined, objective measurement rules. The measurement results are then used to describe, judge or predict the characteristics of the software project with respect to the property that has been measured. Usually, measurements are made to provide a foundation of information upon which decisions about software engineering tasks can be both planned and performed better. In this paper, a metrics framework, which can be used to calculate Reengineering Requirement Cost (RRC), has been proposed. On the basis of the results obtained by this metric, a decision can be made regarding maintenance/reengineering/retirement need of the software.

© 2008 IUP . All Rights Reserved.

Article Price : Rs.50

A Software Component Quality Model Proposal

- - S Kalaimagal and R Srinivasan

Component-based software engineering is gaining substantial interest in the software community today. This is because software components, offer developers the double-edged sword of shorter life cycles and lesser development costs. However, several technical issues still remain unsolved before the burgeoning software component industry. One such issue is the evaluation of software component quality with the help of software quality models. This paper is a result of our research effort to design a quality model for the purpose of evaluating software components. As a first step in this direction, the different quality models proposed for software components were studied and analyzed. A major drawback common to all the models is that they fail to recognize reusability as a high level quality characteristic, although reusability is one of the major driving forces of component usage. Testability has also been either driven out of the picture or placed lower in the hierarchy of the proposed quality models. Most of the models are too generic, can be applied to any software product and hence don't specifically relate to components alone. This paper proposes a quality model SCQM (Software Component Quality Model) that can be used to evaluate the quality of any software componentwhether it is an in-house, reusable in-house, COTS or reusable COTS component. The model has been derived based on the ISO-9126 software quality model and the existing models proposed in component research literature.

© 2008 IUP . All Rights Reserved.

Article Price : Rs.50

Uml Modeling of Aircraft Control System

- - Vipin Saxena and Gufran Ahmad Ansari

The present paper deals with an effective approach to modelingUML modeling for the design of an aircraft system. Aircraft contains a large number of generic components, which need to be modeled for effective and efficient functioning of the aircraft system. The class and object diagrams are designed for all generic components of the aircraft system and the sequence diagram is also given for the functioning of the aircraft system. On the basis of the presented model, performance estimation is also done for the efficient working of the aircraft system model.

© 2008 IUP . All Rights Reserved.

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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