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Professional Banker


June '08
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Hong Kong : No Longer China's Gatekeeper
Will Euro Eclipse Dollar? : Euro vs. Dollar
Will Inflation Choke Growth?
Central Banking Governance : Insights
Farm Debt Waiver : Will it Impact the Banks?
Rising New Governance Regime in Monetary Policy : A Review of ECB and Fed
Green Microfinance in India : Searching for a New Ground
Microfinance in India : The Case of ICICI Bank
Debt Relief Package : A Rare Opportunity to Distressed Farmers
Product Innovation in Banking Industry : A Brief Study of e-Banking Scenario
Central Bank's Role : Bear Stearns Episode
What's in a Name? : Branding Banks
Customer Satisfaction in Canara Bank: Regression Analysis
Growth of Rural Banking : Through Rudseti
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Hong Kong : No Longer China's Gatekeeper

-- Katuri Nageswara Rao

While Hong Kong has a vibrant market, it still needs to grow bigger, especially with Chinese reforms producing good results. In fact, Hong Kong has a unique place in Asia and in the world. Will it preserve its place of primacy as a premier financial center or concede ground to rivals like Singapore, Shanghai or Mumbai?

Article Price : Rs.50

Will Euro Eclipse Dollar? : Euro vs. Dollar

-- C Krishna Priya

The dollar has enjoyed the key currency status for about half a century. With the current situation against the greenback, will euro be the most-sought-after currency?

Article Price : Rs.50

Will Inflation Choke Growth?

-- Swaha shome

The recent inflation in India has gone much beyond the comfort level of 5%. Since inflation hurts the poor the most, the government is taking strong inflation-control measures. The most important question now is whether monetary policy will come up with its own measures to support the fight against inflation? However, in view of the causes of inflation as well as the current slowdown in the manufacturing sector, a hike in the rates may not be advisable. The article examines the current scenario of inflation and issues related to its control.

Article Price : Rs.50

Central Banking Governance : Insights

-- A K Sohani and Ravi Kumar Jain

The need to have a relook at corporate governance issues has become much more relevant today. It is attracting the attention of both national and international players in view of high profile failures of the corporations like Enron, WorldCom, Tyco, Global Crossing and Bear Stearn, the fifth largest investment Bank in the US, to name a few. From the Cadbury report to Paul Myners, various issues in corporate governance have been examined.

Article Price : Rs.50

Farm Debt Waiver : Will it Impact the Banks?

-- Dr. S B Kamashetty

Mere debt write-off cannot bring perpetual relief to the farming community. Investment, be it from the public or private sector, has to come in big chunk to agriculture. Irrigation facilities are to be stepped up for conversion of land to suit cultivation. The budget should have focused on improving agriculture infrastructure requirement.

Article Price : Rs.50

Rising New Governance Regime in Monetary Policy : A Review of ECB and Fed

-- Lingisetti Venu

The European Central Bank favors `Credibility Strategy' that is inclined more towards a rule, a commitment and a published framework, while the US Federal Reserve believes in following `Confidence Strategy' with no rule, no commitment and no published framework but a commitment to have a permanent dialogue with the public.

Article Price : Rs.50

Green Microfinance in India : Searching for a New Ground

-- Dr. Sheenu Jain and Prof. Ravindra K

Present-day environmentalism tends to focus on a philosophy of sustainability aiming at combining ecological and economic concerns, and has a significant impact on the key processes. With rapid increase in the microfinance activities in India and their future growth proliferation, there is an urgent need to address the green effect. This article reviews how environmental concerns may be spawning alternative approaches to microfinance institutions in India to deliver value-added services and to potentially establish a source of competitive advantage for weaker section of the society.

Article Price : Rs.50

Microfinance in India : The Case of ICICI Bank

-- Rajan Shah and Joel Sarosh

India's second largest commercial bank, the ICICI Bank, was quick to recognize the microfinance market as a profitable investment, and eagerly seized the opportunity to expand its business while improving the lives of poor people. It utilized two business models to expand its presence in India, viz., the bank-led model and the partnership model. The article discusses these unique models which helped the ICICI Bank extend credit directly to India's rural areas without investing much in initial developmental costs.

Article Price : Rs.50

Debt Relief Package : A Rare Opportunity to Distressed Farmers

-- Rajendra Singh

The government has taken up the responsibility of clearing some outstanding loans of farmers. This will help the banks to reduce their non-performing assets and extend fresh credit. It helps farmers in many ways.

Article Price : Rs.50

Product Innovation in Banking Industry : A Brief Study of e-Banking Scenario

-- Mallikarjunan Krishnamurthy

Globalization, coupled with the growth in the world economy as a whole, has set off the spirit of competition among the banks in providing various kinds of products and services. There are advantages as well as risks involved in such innovations. Slowly, the conventional products are being displaced because of the innovative techniques in the traditional banking process. This article provides an interesting insight into these aspects and predicts a future where convenience will be the buzzword for all the banking services provided.

Article Price : Rs.50

Central Bank's Role : Bear Stearns Episode

-- D Satish

The role of the central bank of any country is to regulate that country's economy. This means that the central bank also has to supervise the functioning of various banks and bail out those in trouble. But whether it can bail out banks selectively - as has been done by the Federal Reserve, the central bank of the United States, in the case of troubled investment bank Bear Stearns -- is certainly debatable. The Bear Stearns bail out was necessitated by its falling a victim to the US subprime crisis. But the Federal Reserve's action has drawn widespread flak.

Article Price : Rs.50

What's in a Name? : Branding Banks

-- Srujana Vari and Sumathi Nukala

Rebranding practices are undertaken by banks mainly to improve the customer relationship, the market share and profitability. This article focuses on the branding practices of banks and their impact on the sector.

Article Price : Rs.50

Customer Satisfaction in Canara Bank: Regression Analysis

-- Dr. E K Rayappan and Prof. R Shunmughan

The article aims to ascertain the level of satisfaction of customers in Canara Bank at Gobichettipalayam taluka in Erode district of Tamil Nadu. It highlights the bank's marketing strategies, measures the satisfaction levels of the customers and analyzes the role of individual components of marketing mix in the satisfaction of customers.

Article Price : Rs.50

Growth of Rural Banking : Through Rudseti

-- Dr. B K Swain

Rural banking will be an attractive business proposition if linkages are made with the participants coming out successful from the RUDSET Institutes. The motivation level and the skills acquired through intense and rigorous training have encouraged bankers to extend credit to them without hesitation.

Article Price : Rs.50
Global Executive Summaries
  • Subprime crisis
    Full Text: www.bis.org

  • Evaluating the Resilience of the Euro System's Operational Framework Under Stress
    Full Text: www.bis.org

  • Monetary Policy and the Euro
    Full Text: www.bis.org

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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