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The IUP Journal of Information Technology

Sep'15
Focus

Cloud computing has grabbed significant attention of organizations due to its potential benefits.

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Hybrid Model for Data Security in Cloud
An Assessment of the Websites of Power Distribution Companies
in the National Capital Region
E-Governance: An Analysis of Citizens’ Perception
An Analysis of XBRL Adoption in India Using Technology Acceptance Model
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Hybrid Model for Data Security in Cloud

--Ogwueleka Francisca Nonyehem and Moses Timothy

It is recognized generally that cloud computing is clearly one of today’s most exciting technology areas due to its cost-efficiency and flexibility. However, the vision of this Information Technology (IT) procurement model will be compromised if there is no proper check on the security implications and challenges that surround the delivery model of cloud computing. This paper looked at some security challenges facing cloud computing and proposed a hybrid model for data security in cloud computing. The model combines a novel spectral graph theoretic approach to user identification using hand geometry and the block-level deduplication with encrypted data model called ClouDedup. The hybrid model has two authentication layers to ensure that data is not being abused or leaked. The results indicate that hybrid of these models form greater efficiency of security solution in cloud computing.

An Assessment of the Websites of Power Distribution Companies in the National Capital Region

--Varun Prakash and Vipin Khurana

Power distribution companies, i.e., State Electricity Boards (SEB), in India have slowly evolved from meager power companies to service-oriented sector. The power utility website has become a vital source of information for citizens about various services provided to consumers, their needs, etc. The paper aims at evaluating the websites of four main power distribution companies in the National Capital Region (NCR) using Web Assessment Index (WAI) focused on various categories which are used to analyze the websites of these companies. The purpose of this paper is to develop a WAI suitable for assessment of websites of power distribution companies in NCR. The key factors considered as determinants of website quality were identified and are quoted in literature. The user online website assessment tools were used for assessment of various parameters and determinants identified, and then statistical techniques were used to test the hypothesis framed. The design of the WAI is discussed, and in order to test its validity, the power distribution companies’ websites are analyzed.

E-Governance: An Analysis of Citizens’ Perception

--Shruti Agrawal, Poojae Sethi and Manish Mittal

The swift development, growth and proliferation of the Internet-based services have led to the option and acceptance of these Information and Communication Technologies (ICT), which have also seeped into the public services. In fact, offering web-based e-governance services has become a global trend. Web-based services have also been implemented by the Indian government to its citizens as ICT has become an important part of routine life. E-governance is used to deliver and communicate information about government services such as VAT, vehicle registrations and other taxes, declarations to police, government bids, enrollment in higher education, application for building permission, change of address, registration of new company and tenders, etc., to its citizens for better governance. This paper presents a descriptive analysis by identifying the relationship between demographic factors such as gender, age, education and occupation and the perceived relative advantage, perceived Internet advantage, perceived reliability and perceived safety.

An Analysis of XBRL Adoption in India Using Technology Acceptance Model

--Vineet Chouhan and Shubham Goswami

Extensible Business Reporting Language (XBRL) reporting is gaining momentum as a medium of digital financial reporting. It is a metalanguage, based on Extensible Markup Language (XML) and used as electronic communication of business information. The primary purpose of XBRL is to facilitate the preparation, publishing, exchange, and analysis of financial statements. It enhances the efficiency of financial reporting and accuracy, timeliness and reliability of financial data. But many Indian companies are still resisting implementing it internally. The present study analyzed the financial expert perception in respect of acceptance of XBRL as reporting method by using Technology Acceptance Model (TAM). The result uncovered that using XBRL increases work productivity but technological complexities make it difficult to accept. The study has implications for Indian firm reporters, auditors, government and also for other stakeholders to better understand the XBRL implementation and adoption.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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