Sep'19


The IUP Journal of Supply Chain Management

ISSN: 0972-9267

A 'peer reviewed' journal indexed on Cabell's Directory, and also distributed by EBSCO and Proquest Database

It is a quarterly journal that focuses on Purchasing, Manufacturing, 3PL, E-procurement, Reverse supply chain inventory, Warehousing, Planning and forecasting, Collaborative commerce, Data analytics, E-supply chains, Risk management and sustainability of supply chains, Value chain management, etc.

Privileged access to Online edition for Subscribers.

Focus Areas
  • Purchasing
  • Manufacturing
  • 3PL
  • E-Procurement
  • E-Manufacturing
  • Reverse Supply Chain Inventory
  • Warehousing
  • Planning & Forecasting
  • Collaborative Commerce
  • E-Fulfillment
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Article   Price (₹) Buy
An Empirical Study of Service Quality Dimensions and Passenger Satisfaction for BRTS
50
Supplier Selection in Supply Chains: A SWOT Guided Artificial Intelligence Approach
50
Evaluation of Supply Chain Activities in Indian SMEs: A Fuzzy AHP Approach
50
       
Contents : (Sep'19)

An Empirical Study of Service Quality Dimensions and Passenger Satisfaction for BRTS
Vaibhav Dineshbhai Kadia and Patel Hirenkumar Jayantkumar

The objective of this study is to investigate passenger satisfaction using different service quality dimensions to Bus Rapid Transit System (BRTS) in the city of Rajkot. Service quality comprises four dimensions, namely, tangible services, personnel services, reliability and comfort. These four dimensions comprise 17 attributes. A questionnaire was prepared and opinion of 282 passengers was collected and analyzed using multiple regression analysis. The results of the study suggest that most of the passengers, particularly students, are satisfied with various service quality attributes. The study also reveals that tangible services, personnel services, reliability and comfort have positive impact on passenger satisfaction.


© 2019 IUP. All Rights Reserved.

Article Price : Rs.50

Supplier Selection in Supply Chains: A SWOT Guided Artificial Intelligence Approach
Ajay K Aggarwal and Dinesh S Davè

Supplier selection is a key component of supply chain management. Several methodologies employing a plethora of qualitative and quantitative criteria have been proposed over the years to address the issue. The strategic importance of supplier selection and the presence of robust artificial intelligence tools have prompted the authors to propose a modeling approach that blends the two methodologies. The authors propose analyzing strategic information with expert systems and neural networks to modify the parameters of fuzzy linear programming model used for determining supplier allocations.


© 2019 IUP. All Rights Reserved.

Article Price : Rs.50

Evaluation of Supply Chain Activities in Indian SMEs: A Fuzzy AHP Approach
Rohita Kumar Mishra

The purpose of this paper is to evaluate the level of supply chain awareness in Small and Medium Scale Enterprises (SMEs) based on an integrated Fuzzy Analytic Hierarchy Approach (FAHP). The study incorporated six basic dimensions of supply chain awareness. The dimensions are taken from the literature. A structured questionnaire is used for collecting data. Supply chain integration, information sharing, supply chain characteristics, customer service management, location and Just-in-time (JIT) capabilities are the important parameters for supply chain activity to gain competitive advantage for SMEs. The variables used to measure might not entirely measure all aspects of actual inputs and outputs. The importance of supply chain variable depends on understanding the criticality of that variable for the business. FAHP approach is used to determine the weights of criteria and sub-criteria of supply chain awareness of Indian SMEs. An integrated approach of FAHP is used to evaluate the dimensions of supply chain activities of SMEs.


© 2019 IUP. All Rights Reserved.

Article Price : Rs.50


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